Configuration

To configure this module, you need to go to Point of Sale > Configuration > Point of Sale and enable Order Management

1. Change Maximum orders to load to your desired amount (10 by default). Please note that the more you load, the more it will take to load them in the session opening. You can also set it to 0 and you’ll just be able to load them from the order list screen.
2. Enable Reprint orders on if you want to be able to reprint past orders in that PoS.
3. Enable Return orders on if you want to be able to return past orders in that PoS.
4. Enable Duplicate orders on if you want to be able to return past orders in that PoS.

Usage

Once the PoS is loaded, you’ll find a shopping trolley icon (🛒) in the top bar that grants access to the order list screen.

There you can find the number of past orders loaded according to your configuration (see Configuration) as well as the orders you checked out in the current session:

1. You can see their totals as well as their custumers if registered.
2. You can reprint their tickets clicking on the printer icon (⎙).
3. You can return them pressing on the arrow icon (↶).
4. You have a search input as well that lets you find past tickets by its reference number.

NOTE: You’ll need your PoS to be online to be able to search or return a past ticket.

Known issues / Roadmap

• It’s possible to return the same order over and over. To avoid so, we should load and control if there’s a returned line id associated with the original order. That would be a great improvement for future revisions. This feature is implemented in the module pos_order_return in the back office part, but not in front office part (implemented in this this module).

Bug Tracker

Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us smashing it by providing a detailed and welcomed feedback.

Do not contact contributors directly about support or help with technical issues.

Credits

Maintainers

This module is maintained by the OCA.

OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.

This module is part of the OCA/pos project on GitHub.

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.