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# -*- encoding: utf-8 -*-################################################################################ Asterisk click2dial CRM module for OpenERP# Copyright (c) 2011 Zikzakmedia S.L. (http://zikzakmedia.com) All Rights Reserved.# Copyright (c) 2012-2013 Akretion (http://www.akretion.com)# @author: Jesús Martín <jmartin@zikzakmedia.com># @author: Alexis de Lattre <alexis.delattre@akretion.com>## This program is free software: you can redistribute it and/or modify# it under the terms of the GNU Affero General Public License as published by# the Free Software Foundation, either version 3 of the License, or# (at your option) any later version.## This program is distributed in the hope that it will be useful,# but WITHOUT ANY WARRANTY; without even the implied warranty of# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the# GNU Affero General Public License for more details.## You should have received a copy of the GNU Affero General Public License# along with this program. If not, see <http://www.gnu.org/licenses/>.###############################################################################
from openerp.osv import osv, fields# Lib required to print logsimport logging# Lib to translate error messagesfrom openerp.tools.translate import _# Lib for phone number reformating -> pip install phonenumbersimport phonenumbers# Lib py-asterisk from http://code.google.com/p/py-asterisk/# We need a version which has this commit : http://code.google.com/p/py-asterisk/source/detail?r=8d0e1c941cce727c702582f3c9fcd49beb4eeaa4# so a version after Nov 20th, 2012from Asterisk import Manager
_logger = logging.getLogger(__name__)
class res_partner(osv.osv): _inherit = "res.partner"
def dial(self, cr, uid, ids, phone_field='phone', context=None): '''
This method open the phone call history when the phone click2dial button of asterisk_click2dial module is pressed :return the phone call history view of the partner '''
if context is None: context = {} super(res_partner, self).dial(cr, uid, ids, phone_field=phone_field, context=context) user = self.pool['res.users'].browse(cr, uid, uid, context=context) context['partner_id'] = ids[0] action_start_wizard = { 'name': 'Create phone call in CRM', 'type': 'ir.actions.act_window', 'res_model': 'wizard.create.crm.phonecall', 'view_type': 'form', 'view_mode': 'form', 'nodestroy': True, 'target': 'new', 'context': context, } if user.context_propose_creation_crm_call: return action_start_wizard else: return True
class res_users(osv.osv): _inherit = "res.users"
_columns = { # Field name starts with 'context_' to allow modification by the user # in his preferences, cf server-61/openerp/addons/base/res/res_users.py # line 377 in "def write" of "class users" 'context_propose_creation_crm_call': fields.boolean('Propose to create a call in CRM after a click2dial'), }
_defaults = { 'context_propose_creation_crm_call': True, }
class crm_lead(osv.osv): _inherit = "crm.lead"
def _format_phonenumber_to_e164(self, cr, uid, ids, name, arg, context=None): result = {} for lead in self.read(cr, uid, ids, ['phone', 'mobile', 'fax'], context=context): result[lead['id']] = {} for fromfield, tofield in [('phone', 'phone_e164'), ('mobile', 'mobile_e164'), ('fax', 'fax_e164')]: if not lead.get(fromfield): res = False else: try: res = phonenumbers.format_number(phonenumbers.parse(lead.get(fromfield), None), phonenumbers.PhoneNumberFormat.E164) except Exception, e: _logger.error("Cannot reformat the phone number '%s' to E.164 format. Error message: %s" % (lead.get(fromfield), e)) _logger.error("You should fix this number and run the wizard 'Reformat all phone numbers' from the menu Settings > Configuration > Asterisk") # If I raise an exception here, it won't be possible to install # the module on a DB with bad phone numbers #raise osv.except_osv(_('Error :'), _("Cannot reformat the phone number '%s' to E.164 format. Error message: %s" % (lead.get(fromfield), e))) res = False result[lead['id']][tofield] = res #print "RESULT _format_phonenumber_to_e164", result return result
_columns = { 'phone_e164': fields.function(_format_phonenumber_to_e164, type='char', size=64, string='Phone in E.164 format', readonly=True, multi="e164", store={ 'crm.lead': (lambda self, cr, uid, ids, c={}: ids, ['phone'], 10), }), 'mobile_e164': fields.function(_format_phonenumber_to_e164, type='char', size=64, string='Mobile in E.164 format', readonly=True, multi="e164", store={ 'crm.lead': (lambda self, cr, uid, ids, c={}: ids, ['mobile'], 10), }), 'fax_e164': fields.function(_format_phonenumber_to_e164, type='char', size=64, string='Fax in E.164 format', readonly=True, multi="e164", store={ 'crm.lead': (lambda self, cr, uid, ids, c={}: ids, ['fax'], 10), }), }
def _reformat_phonenumbers(self, cr, uid, vals, context=None): """Reformat phone numbers in international format i.e. +33141981242""" phonefields = ['phone', 'fax', 'mobile'] if any([vals.get(field) for field in phonefields]): user = self.pool['res.users'].browse(cr, uid, uid, context=context) # country_id on res.company is a fields.function that looks at # company_id.partner_id.addres(default).country_id if user.company_id.country_id: user_countrycode = user.company_id.country_id.code else: # We need to raise an exception here because, if we pass None as second arg of phonenumbers.parse(), it will raise an exception when you try to enter a phone number in national format... so it's better to raise the exception here raise osv.except_osv(_('Error :'), _("You should set a country on the company '%s'" % user.company_id.name)) #print "user_countrycode=", user_countrycode for field in phonefields: if vals.get(field): try: res_parse = phonenumbers.parse(vals.get(field), user_countrycode) except Exception, e: raise osv.except_osv(_('Error :'), _("Cannot reformat the phone number '%s' to international format. Error message: %s" % (vals.get(field), e))) #print "res_parse=", res_parse vals[field] = phonenumbers.format_number(res_parse, phonenumbers.PhoneNumberFormat.INTERNATIONAL) return vals
def create(self, cr, uid, vals, context=None): vals_reformated = self._reformat_phonenumbers(cr, uid, vals, context=context) return super(crm_lead, self).create(cr, uid, vals_reformated, context=context)
def write(self, cr, uid, ids, vals, context=None): vals_reformated = self._reformat_phonenumbers(cr, uid, vals, context=context) return super(crm_lead, self).write(cr, uid, ids, vals_reformated, context=context)
def dial(self, cr, uid, ids, phone_field=['phone', 'phone_e164'], context=None): '''Read the number to dial and call _connect_to_asterisk the right way''' erp_number_read = self.read(cr, uid, ids[0], phone_field, context=context) erp_number_e164 = erp_number_read[phone_field[1]] erp_number_display = erp_number_read[phone_field[0]] # Check if the number to dial is not empty if not erp_number_display: raise osv.except_osv(_('Error :'), _('There is no phone number !')) elif erp_number_display and not erp_number_e164: raise osv.except_osv(_('Error :'), _("The phone number isn't stored in the standard E.164 format. Try to run the wizard 'Reformat all phone numbers' from the menu Settings > Configuration > Asterisk.")) return self.pool['asterisk.server']._dial_with_asterisk(cr, uid, erp_number_e164, context=context)
def action_dial_phone(self, cr, uid, ids, context=None): '''Function called by the button 'Dial' next to the 'phone' field
in the lead view'''
return self.dial(cr, uid, ids, phone_field=['phone', 'phone_e164'], context=context)
def action_dial_mobile(self, cr, uid, ids, context=None): '''Function called by the button 'Dial' next to the 'mobile' field
in the lead view'''
return self.dial(cr, uid, ids, phone_field=['mobile', 'mobile_e164'], context=context)
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