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</style></head><body><div class="document" id="voicent-connector"><h1 class="title">Voicent Connector</h1>
<!-- !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!! This file is generated by oca-gen-addon-readme !!!! changes will be overwritten. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! --><p><a class="reference external" href="https://odoo-community.org/page/development-status"><img alt="Beta" src="https://img.shields.io/badge/maturity-Beta-yellow.png" /></a> <a class="reference external" href="http://www.gnu.org/licenses/agpl-3.0-standalone.html"><img alt="License: AGPL-3" src="https://img.shields.io/badge/licence-AGPL--3-blue.png" /></a> <a class="reference external" href="https://github.com/OCA/connector-telephony/tree/12.0/connector_voicent"><img alt="OCA/connector-telephony" src="https://img.shields.io/badge/github-OCA%2Fconnector--telephony-lightgray.png?logo=github" /></a> <a class="reference external" href="https://translation.odoo-community.org/projects/connector-telephony-12-0/connector-telephony-12-0-connector_voicent"><img alt="Translate me on Weblate" src="https://img.shields.io/badge/weblate-Translate%20me-F47D42.png" /></a> <a class="reference external" href="https://runbot.odoo-community.org/runbot/228/12.0"><img alt="Try me on Runbot" src="https://img.shields.io/badge/runbot-Try%20me-875A7B.png" /></a></p><p>This module allows you to connect Odoo with Voicent <<a class="reference external" href="https://www.voicent.com">https://www.voicent.com</a>> and is meant to be extended to integrate Odoo records and processes with phone calls made by Voicent.</p><p><strong>Table of contents</strong></p><div class="contents local topic" id="contents"><ul class="simple"><li><a class="reference internal" href="#usage" id="id1">Usage</a></li><li><a class="reference internal" href="#known-issues-roadmap" id="id2">Known issues / Roadmap</a></li><li><a class="reference internal" href="#bug-tracker" id="id3">Bug Tracker</a></li><li><a class="reference internal" href="#credits" id="id4">Credits</a><ul><li><a class="reference internal" href="#authors" id="id5">Authors</a></li><li><a class="reference internal" href="#contributors" id="id6">Contributors</a></li><li><a class="reference internal" href="#maintainers" id="id7">Maintainers</a></li></ul></li></ul></div><div class="section" id="usage"><h1><a class="toc-backref" href="#id1">Usage</a></h1><ol class="arabic simple"><li>Go to Connectors > Backends > Voicent Backends</li><li>Create a new Voicent Backend with the host, port, the caller ID and the number of lines</li><li>Create Call Lines to determine when (which stage in the process) calls are added to the queue</li><li>Create Contact Info to create the structure of the CSV file to send to Voicent</li><li>Create Replies to determine what to do based on the replies (see example below)</li><li>Create Time Line to determine when (what time) calls are made</li></ol></div><div class="section" id="known-issues-roadmap"><h1><a class="toc-backref" href="#id2">Known issues / Roadmap</a></h1><ul class="simple"><li>On the backend, replace the ‘Applies On’ selection list with a Many2one to ir.model.fields</li><li>On the backend call line contact, use the domain widget to select the field</li><li>Update the voicent library on Pypi with examples/voicent.py</li></ul></div><div class="section" id="bug-tracker"><h1><a class="toc-backref" href="#id3">Bug Tracker</a></h1><p>Bugs are tracked on <a class="reference external" href="https://github.com/OCA/connector-telephony/issues">GitHub Issues</a>.In case of trouble, please check there if your issue has already been reported.If you spotted it first, help us smashing it by providing a detailed and welcomed<a class="reference external" href="https://github.com/OCA/connector-telephony/issues/new?body=module:%20connector_voicent%0Aversion:%2012.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**">feedback</a>.</p><p>Do not contact contributors directly about support or help with technical issues.</p></div><div class="section" id="credits"><h1><a class="toc-backref" href="#id4">Credits</a></h1><div class="section" id="authors"><h2><a class="toc-backref" href="#id5">Authors</a></h2><ul class="simple"><li>Open Source Integrators</li></ul></div><div class="section" id="contributors"><h2><a class="toc-backref" href="#id6">Contributors</a></h2><ul class="simple"><li>Maxime Chambreuil <<a class="reference external" href="mailto:mchambreuil@opensourceintegrators.com">mchambreuil@opensourceintegrators.com</a>></li><li>Youness MAAFI <<a class="reference external" href="mailto:youness.maafi@gmail.com">youness.maafi@gmail.com</a>></li><li>Murtuza Saleh <<a class="reference external" href="mailto:murtuza.saleh@serpentcs.com">murtuza.saleh@serpentcs.com</a>></li></ul></div><div class="section" id="maintainers"><h2><a class="toc-backref" href="#id7">Maintainers</a></h2><p>This module is maintained by the OCA.</p><a class="reference external image-reference" href="https://odoo-community.org"><img alt="Odoo Community Association" src="https://odoo-community.org/logo.png" /></a><p>OCA, or the Odoo Community Association, is a nonprofit organization whosemission is to support the collaborative development of Odoo features andpromote its widespread use.</p><p>Current <a class="reference external" href="https://odoo-community.org/page/maintainer-role">maintainer</a>:</p><p><a class="reference external" href="https://github.com/max3903"><img alt="max3903" src="https://github.com/max3903.png?size=40px" /></a></p><p>This module is part of the <a class="reference external" href="https://github.com/OCA/connector-telephony/tree/12.0/connector_voicent">OCA/connector-telephony</a> project on GitHub.</p><p>You are welcome to contribute. To learn how please visit <a class="reference external" href="https://odoo-community.org/page/Contribute">https://odoo-community.org/page/Contribute</a>.</p></div></div></div></body></html>
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