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# -*- encoding: utf-8 -*-################################################################################ Base Phone module for Odoo/OpenERP# Copyright (C) 2010-2014 Alexis de Lattre <alexis@via.ecp.fr>## This program is free software: you can redistribute it and/or modify# it under the terms of the GNU Affero General Public License as# published by the Free Software Foundation, either version 3 of the# License, or (at your option) any later version.## This program is distributed in the hope that it will be useful,# but WITHOUT ANY WARRANTY; without even the implied warranty of# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the# GNU Affero General Public License for more details.## You should have received a copy of the GNU Affero General Public License# along with this program. If not, see <http://www.gnu.org/licenses/>.###############################################################################
from openerp import models, fields, api, _from openerp.tools.safe_eval import safe_evalfrom openerp.exceptions import Warningimport logging
_logger = logging.getLogger(__name__)
# Lib for phone number reformating -> pip install phonenumberstry: import phonenumbersexcept ImportError: _logger.debug('Cannot import phonenumbers')
class PhoneCommon(models.AbstractModel): _name = 'phone.common'
def _generic_reformat_phonenumbers( self, cr, uid, ids, vals, context=None): """Reformat phone numbers in E.164 format i.e. +33141981242""" assert isinstance(self._country_field, (str, unicode, type(None))),\ 'Wrong self._country_field' assert isinstance(self._partner_field, (str, unicode, type(None))),\ 'Wrong self._partner_field' assert isinstance(self._phone_fields, list),\ 'self._phone_fields must be a list' if context is None: context = {} if ids and isinstance(ids, (int, long)): ids = [ids] if any([vals.get(field) for field in self._phone_fields]): user = self.pool['res.users'].browse(cr, uid, uid, context=context) # country_id on res.company is a fields.function that looks at # company_id.partner_id.addres(default).country_id countrycode = None if self._country_field: if vals.get(self._country_field): country = self.pool['res.country'].browse( cr, uid, vals[self._country_field], context=context) countrycode = country.code elif ids: rec = self.browse(cr, uid, ids[0], context=context) country = safe_eval( 'rec.' + self._country_field, {'rec': rec}) countrycode = country and country.code or None elif self._partner_field: if vals.get(self._partner_field): partner = self.pool['res.partner'].browse( cr, uid, vals[self._partner_field], context=context) countrycode = partner.country_id and\ partner.country_id.code or None elif ids: rec = self.browse(cr, uid, ids[0], context=context) partner = safe_eval( 'rec.' + self._partner_field, {'rec': rec}) if partner: countrycode = partner.country_id and\ partner.country_id.code or None if not countrycode: if user.company_id.country_id: countrycode = user.company_id.country_id.code else: _logger.warning( "You should set a country on the company '%s' " "to allow the reformat of phone numbers", user.company_id.name) countrycode = None if countrycode: countrycode = countrycode.upper() # with country code = None, phonenumbers.parse() will work # with phonenumbers formatted in E164, but will fail with # phone numbers in national format for field in self._phone_fields: if vals.get(field): init_value = vals.get(field) try: res_parse = phonenumbers.parse( vals.get(field), countrycode) vals[field] = phonenumbers.format_number( res_parse, phonenumbers.PhoneNumberFormat.E164) if init_value != vals[field]: _logger.debug( "%s initial value: '%s' updated value: '%s'", field, init_value, vals[field]) except Exception, e: # I do BOTH logger and raise, because: # raise is usefull when the record is created/written # by a user via the Web interface # logger is usefull when the record is created/written # via the webservices _logger.error( "Cannot reformat the phone number '%s' to " "international format with region=%s" % (vals.get(field), countrycode)) if context.get('raise_if_phone_parse_fails'): raise Warning( _("Cannot reformat the phone number '%s' to " "international format. Error message: %s") % (vals.get(field), e)) return vals
@api.model def get_name_from_phone_number(self, presented_number): '''Function to get name from phone number. Usefull for use from IPBX
to add CallerID name to incoming calls.'''
res = self.get_record_from_phone_number(presented_number) if res: return res[2] else: return False
@api.model def get_record_from_phone_number(self, presented_number): '''If it finds something, it returns (object name, ID, record name)
For example : ('res.partner', 42, u'Alexis de Lattre (Akretion)') '''
_logger.debug( u"Call get_name_from_phone_number with number = %s" % presented_number) if not isinstance(presented_number, (str, unicode)): _logger.warning( u"Number '%s' should be a 'str' or 'unicode' but it is a '%s'" % (presented_number, type(presented_number))) return False if not presented_number.isdigit(): _logger.warning( u"Number '%s' should only contain digits." % presented_number)
nr_digits_to_match_from_end = \ self.env.user.company_id.number_of_digits_to_match_from_end if len(presented_number) >= nr_digits_to_match_from_end: end_number_to_match = presented_number[ -nr_digits_to_match_from_end:len(presented_number)] else: end_number_to_match = presented_number
phoneobjects = self._get_phone_fields() phonefieldslist = [] # [('res.parter', 10), ('crm.lead', 20)] for objname in phoneobjects: if ( '_phone_name_sequence' in dir(self.env[objname]) and self.env[objname]._phone_name_sequence): phonefieldslist.append( (objname, self.env[objname]._phone_name_sequence)) phonefieldslist_sorted = sorted( phonefieldslist, key=lambda element: element[1]) _logger.debug('phonefieldslist_sorted=%s' % phonefieldslist_sorted) for (objname, prio) in phonefieldslist_sorted: obj = self.with_context(callerid=True).env[objname] pg_search_number = str('%' + end_number_to_match) _logger.debug( "Will search phone and mobile numbers in %s ending with '%s'" % (objname, end_number_to_match)) domain = [] for phonefield in obj._phone_fields: domain.append((phonefield, '=like', pg_search_number)) if len(obj._phone_fields) > 1: domain = ['|'] * (len(obj._phone_fields) - 1) + domain res_obj = obj.search(domain) if len(res_obj) > 1: _logger.warning( u"There are several %s (IDS = %s) with a phone number " "ending with '%s'. Taking the first one." % (objname, res_obj.ids, end_number_to_match)) res_obj = res_obj[0] if res_obj: name = res_obj.name_get()[0][1] res = (objname, res_obj.id, name) _logger.debug( u"Answer get_record_from_phone_number: (%s, %d, %s)" % (res[0], res[1], res[2])) return res else: _logger.debug( u"No match on %s for end of phone number '%s'" % (objname, end_number_to_match)) return False
@api.model def _get_phone_fields(self): '''Returns a dict with key = object name
and value = list of phone fields'''
models = self.env['ir.model'].search([('osv_memory', '=', False)]) res = [] for model in models: senv = False try: senv = self.env[model.model] except: continue if ( '_phone_fields' in dir(senv) and isinstance(senv._phone_fields, list)): res.append(model.model) return res
def click2dial(self, cr, uid, erp_number, context=None): '''This function is designed to be overridden in IPBX-specific
modules, such as asterisk_click2dial or ovh_telephony_connector'''
return {'dialed_number': erp_number}
@api.model def convert_to_dial_number(self, erp_number): '''
This function is dedicated to the transformation of the number available in Odoo to the number that can be dialed. You may have to inherit this function in another module specific for your company if you are not happy with the way I reformat the numbers. '''
assert(erp_number), 'Missing phone number' _logger.debug('Number before reformat = %s' % erp_number) # erp_number are supposed to be in E.164 format, so no need to # give a country code here parsed_num = phonenumbers.parse(erp_number, None) country_code = self.env.user.company_id.country_id.code assert(country_code), 'Missing country on company' _logger.debug('Country code = %s' % country_code) to_dial_number = phonenumbers.format_out_of_country_calling_number( parsed_num, country_code.upper()) to_dial_number = str(to_dial_number).translate(None, ' -.()/') _logger.debug('Number to be sent to phone system: %s' % to_dial_number) return to_dial_number
class ResPartner(models.Model): _name = 'res.partner' _inherit = ['res.partner', 'phone.common'] _phone_fields = ['phone', 'mobile', 'fax'] _phone_name_sequence = 10 _country_field = 'country_id' _partner_field = None
def create(self, cr, uid, vals, context=None): vals_reformated = self._generic_reformat_phonenumbers( cr, uid, None, vals, context=context) return super(ResPartner, self).create( cr, uid, vals_reformated, context=context)
def write(self, cr, uid, ids, vals, context=None): vals_reformated = self._generic_reformat_phonenumbers( cr, uid, ids, vals, context=context) return super(ResPartner, self).write( cr, uid, ids, vals_reformated, context=context)
def name_get(self, cr, uid, ids, context=None): if context is None: context = {} if context.get('callerid'): res = [] if isinstance(ids, (int, long)): ids = [ids] for partner in self.browse(cr, uid, ids, context=context): if partner.parent_id and partner.parent_id.is_company: name = u'%s (%s)' % (partner.name, partner.parent_id.name) else: name = partner.name res.append((partner.id, name)) return res else: return super(ResPartner, self).name_get( cr, uid, ids, context=context)
class ResCompany(models.Model): _inherit = 'res.company'
number_of_digits_to_match_from_end = fields.Integer( string='Number of Digits To Match From End', default=8, help="In several situations, OpenERP will have to find a " "Partner/Lead/Employee/... from a phone number presented by the " "calling party. As the phone numbers presented by your phone " "operator may not always be displayed in a standard format, " "the best method to find the related Partner/Lead/Employee/... " "in OpenERP is to try to match the end of the phone number in " "OpenERP with the N last digits of the phone number presented " "by the calling party. N is the value you should enter in this " "field.")
_sql_constraints = [( 'number_of_digits_to_match_from_end_positive', 'CHECK (number_of_digits_to_match_from_end > 0)', "The value of the field 'Number of Digits To Match From End' must " "be positive."), ]
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