Merge pull request #191 from murtuzasaleh/12.0-connector-voicent-186

[ADD] connector_voicent

connector_voicent/README.rst

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+=================
+Voicent Connector
+=================
+
+.. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+   !! This file is generated by oca-gen-addon-readme !!
+   !! changes will be overwritten.                   !!
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+
+.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png
+    :target: https://odoo-community.org/page/development-status
+    :alt: Beta
+.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png
+    :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
+    :alt: License: AGPL-3
+.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fconnector--telephony-lightgray.png?logo=github
+    :target: https://github.com/OCA/connector-telephony/tree/12.0/connector_voicent
+    :alt: OCA/connector-telephony
+.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png
+    :target: https://translation.odoo-community.org/projects/connector-telephony-12-0/connector-telephony-12-0-connector_voicent
+    :alt: Translate me on Weblate
+.. |badge5| image:: https://img.shields.io/badge/runbot-Try%20me-875A7B.png
+    :target: https://runbot.odoo-community.org/runbot/228/12.0
+    :alt: Try me on Runbot
+
+|badge1| |badge2| |badge3| |badge4| |badge5| 
+
+This module allows you to connect Odoo with Voicent <https://www.voicent.com> and is meant to be extended to integrate Odoo records and processes with phone calls made by Voicent.
+
+**Table of contents**
+
+.. contents::
+   :local:
+
+Usage
+=====
+
+To use this module, you need to:
+
+#. Go to Connectors > Backends > Voicent Backends
+#. Create a new Voicent Backend with the host and port
+#. Create Call Lines to determine when (which stage in the process) calls are added to the queue
+#. Create Time Line to determine when (what time) calls are made
+
+Bug Tracker
+===========
+
+Bugs are tracked on `GitHub Issues <https://github.com/OCA/connector-telephony/issues>`_.
+In case of trouble, please check there if your issue has already been reported.
+If you spotted it first, help us smashing it by providing a detailed and welcomed
+`feedback <https://github.com/OCA/connector-telephony/issues/new?body=module:%20connector_voicent%0Aversion:%2012.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
+
+Do not contact contributors directly about support or help with technical issues.
+
+Credits
+=======
+
+Authors
+~~~~~~~
+
+* Open Source Integrators
+
+Contributors
+~~~~~~~~~~~~
+
+* Maxime Chambreuil <mchambreuil@opensourceintegrators.com>
+* Youness MAAFI <youness.maafi@gmail.com>
+* Murtuza Saleh <murtuza.saleh@serpentcs.com>
+
+Maintainers
+~~~~~~~~~~~
+
+This module is maintained by the OCA.
+
+.. image:: https://odoo-community.org/logo.png
+   :alt: Odoo Community Association
+   :target: https://odoo-community.org
+
+OCA, or the Odoo Community Association, is a nonprofit organization whose
+mission is to support the collaborative development of Odoo features and
+promote its widespread use.
+
+.. |maintainer-max3903| image:: https://github.com/max3903.png?size=40px
+    :target: https://github.com/max3903
+    :alt: max3903
+
+Current `maintainer <https://odoo-community.org/page/maintainer-role>`__:
+
+|maintainer-max3903| 
+
+This module is part of the `OCA/connector-telephony <https://github.com/OCA/connector-telephony/tree/12.0/connector_voicent>`_ project on GitHub.
+
+You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.

connector_voicent/__init__.py

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+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+
+from . import models

connector_voicent/__manifest__.py

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+# Copyright (C) 2019 Open Source Integrators
+# <https://www.opensourceintegrators.com>
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+
+{
+    'name': 'Voicent Connector',
+    'version': '12.0.1.0.0',
+    'category': 'Connector',
+    'license': 'AGPL-3',
+    'summary': """Connect Odoo with Voicent""",
+    "author": "Open Source Integrators, "
+              "Odoo Community Association (OCA)",
+    "website": "https://github.com/OCA/connector-telephony",
+    'depends': [
+        'connector',
+    ],
+    'data': [
+        'security/ir.model.access.csv',
+        'data/ir_cron.xml',
+        'views/res_partner.xml',
+        'views/backend_voicent_call_line.xml',
+        'views/backend_voicent.xml',
+    ],
+    'installable': True,
+    'maintainers': [
+        'max3903',
+    ],
+    'development_status': 'Beta',
+}

connector_voicent/data/ir_cron.xml

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+<?xml version="1.0" encoding="utf-8"?>
+<odoo>
+
+    <record id="fetch_check_the_voicent_status" model="ir.cron">
+        <field name="name">Voicent: Update the next call</field>
+        <field name="model_id" ref="model_backend_voicent"/>
+        <field eval="True" name="active"/>
+        <field name="user_id" ref="base.user_root"/>
+        <field name="interval_number">15</field>
+        <field name="interval_type">minutes</field>
+        <field name="numbercall">-1</field>
+        <field eval="False" name="doall"/>
+        <field name="state">code</field>
+        <field name="code">model._run_update_next_call()</field>
+    </record>
+
+</odoo>

connector_voicent/examples/voicent.py

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+# Copyright (C) 2018 Voicent
+# Copyright (C) 2019 Open Source Integrators
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+#
+# Documentation available at https://voicent.com/developer/docs/camp-api/
+
+import ast
+import csv
+import ntpath
+import os
+import requests
+
+
+class Voicent():
+
+    def __init__(self, host="localhost", port="8155", callerid="000000000",
+                 line="1"):
+        self.host_ = host
+        self.port_ = port
+        self.callerid_ = callerid
+        self.line_ = line
+
+    def postToGateway(self, urlstr, params, files=None):
+        url = "http://" + self.host_ + ":" + self.port_ + urlstr
+        res = requests.post(url, params, files=files)
+        return res.text
+
+    def getReqId(self, rcstr):
+        index1 = rcstr.find("[ReqId=")
+        if index1 == -1:
+            return ""
+        index1 += 7
+        index2 = rcstr.find("]", index1)
+        if index2 == -1:
+            return ""
+        return rcstr[index1:index2]
+
+    def callText(self, phoneno, text, selfdelete):
+        urlstr = "/ocall/callreqHandler.jsp"
+        params = {
+            'info': 'simple text call',
+            'phoneno': phoneno,
+            'firstocc': 10,
+            'txt': text,
+            'selfdelete': selfdelete
+        }
+        res = self.postToGateway(urlstr, params)
+        return self.getReqId(res)
+
+    def callAudio(self, phoneno, filename, selfdelete):
+        urlstr = "/ocall/callreqHandler.jsp"
+        params = {
+            'info': 'simple audio call',
+            'phoneno': phoneno,
+            'firstocc': 10,
+            'audiofile': filename,
+            'selfdelete': selfdelete
+        }
+        res = self.postToGateway(urlstr, params)
+        return self.getReqId(res)
+
+    def callIvr(self, phoneno, appname, selfdelete):
+        urlstr = "/ocall/callreqHandler.jsp"
+        params = {
+            'info': 'simple text call',
+            'phoneno': phoneno,
+            'firstocc': 10,
+            'startapp': appname,
+            'selfdelete': selfdelete
+        }
+        res = self.postToGateway(urlstr, params)
+        return self.getReqId(res)
+
+    def callStatus(self, reqid):
+        urlstr = "/ocall/callstatusHandler.jsp"
+        params = {'reqid': reqid}
+        res = self.postToGateway(urlstr, params)
+        return self.getReqId(res)
+
+    def callRemove(self, reqId):
+        urlstr = "/ocall/callremoveHandler.jsp"
+        params = {'reqid': reqId}
+        res = self.postToGateway(urlstr, params)
+        return self.getReqId(res)
+
+    def callTillConfirm(self, vcastexe, vocfile, wavfile, ccode):
+        urlstr = "/ocall/callreqHandler.jsp"
+        cmdline = "\""
+        cmdline += vocfile
+        cmdline += "\""
+        cmdline += " -startnow"
+        cmdline += " -confirmcode "
+        cmdline += ccode
+        cmdline += " -wavfile "
+        cmdline += "\""
+        cmdline += wavfile
+        cmdline += "\""
+
+        params = {
+            'info': 'Simple Call till Confirm',
+            'phoneno': '1111111',
+            'firstocc': 10,
+            'selfdelete': 0,
+            'startexec': vcastexe,
+            'cmdline': cmdline
+        }
+        res = self.postToGateway(urlstr, params)
+        return self.getReqId(res)
+
+    ################
+    # CAMPAIGN API #
+    ################
+
+    def importCampaign(self, listname, filepath):
+        urlstr = "/ocall/campapi"
+        params = {
+            'action': 'import',
+            'importfile': ntpath.basename(filepath),
+            'importfilepath': filepath,
+            'profile': 'Test',
+            'mod': 'cus',
+            'fieldsep': ',',
+            'row1': 1,
+            'mergeopt': 'empty',
+            'leadsrcname': listname
+        }
+        files = {
+            'file': (ntpath.basename(filepath), open(filepath, 'rb'))
+        }
+        res = self.postToGateway(urlstr, params, files)
+        return ast.literal_eval(res)
+
+    def runCampaign(self, listname):
+        urlstr = "/ocall/campapi"
+        params = {
+            'action': 'bbp',
+            'CAMP_NAME': 'Test',
+            'listname': listname,
+            'phonecols': 'Phone',
+            'lines': self.line_,
+            'calldisps': '',
+            'callerid': self.callerid_,
+        }
+        res = self.postToGateway(urlstr, params)
+        return ast.literal_eval(res)
+
+    def importAndRunCampaign(self, filepath, msgtype, msginfo):
+        urlstr = "/ocall/campapi"
+        params = {
+            'action': 'bbp',
+            # Parameters for importing the campaign
+            'importfile': ntpath.basename(filepath),
+            'importfilepath': filepath,
+            'mergeopt': 'skip',
+            # 'profile': 'Test',
+            'mod': 'cus',
+            'row1': 1,
+            'leadsrcname': 'Odoo Voicent Connector',
+            # Parameters for running the campaign
+            'CAMP_NAME': 'Odoo Voicent Connector',
+            'phonecols': 'Phone',
+            'lines': self.line_,
+            'calldisps': '',
+            'callerid': self.callerid_,
+            # Parameters for Autodialer
+            'msgtype': msgtype,
+            'msginfo': msginfo,
+        }
+        files = {
+            'file': (ntpath.basename(filepath), open(filepath, 'rb'))
+        }
+        res = self.postToGateway(urlstr, params, files)
+        return ast.literal_eval(res)
+
+    def checkStatus(self, camp_id):
+        urlstr = "/ocall/campapi"
+        params = {
+            'action': 'campstats',
+            'camp_id': camp_id
+        }
+        res = self.postToGateway(urlstr, params)
+        return ast.literal_eval(res)
+
+    def exportResult(self, camp_id, filename, extracols=None):
+        urlstr = "/ocall/campapi"
+        params = {
+            'action': 'exportcamp',
+            'camp_id': camp_id,
+            'f': 'webapps/ROOT/assets/global/' + filename,
+            'extracols': extracols
+        }
+        res = ast.literal_eval(self.postToGateway(urlstr, params))
+        if res.get('status') == 'OK':
+            url = 'http://' + self.host_ + ':' + self.port_ + \
+                  '/assets/global/' + filename
+            res2 = requests.get(url)
+            with open(filename, 'wb') as local_file:
+                local_file.write(res2.content)
+                local_file.close()
+            reader = csv.DictReader(open(filename, 'r'))
+            os.remove(filename)
+            for row in reader:
+                return row
+        else:
+            return res

connector_voicent/models/__init__.py

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+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+
+from . import res_partner
+from . import backend_voicent_call_line
+from . import backend_voicent_time_line
+from . import backend_voicent

connector_voicent/models/backend_voicent.py

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+# Copyright (C) 2019 Open Source Integrators
+# <https://www.opensourceintegrators.com>
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+
+
+from odoo import api, fields, models
+from datetime import datetime, timedelta
+from odoo.tools import DEFAULT_SERVER_DATETIME_FORMAT
+from pytz import timezone
+
+
+class BackendVoicent(models.Model):
+    _name = 'backend.voicent'
+    _description = 'Voicent Backend'
+    _inherit = ['connector.backend']
+
+    name = fields.Char(string='Name', required=True)
+    host = fields.Char(string='Host', default='localhost', required=True)
+    port = fields.Integer(string='Port', default='8155', required=True)
+    callerid = fields.Char(string='Caller ID', required=True)
+    line = fields.Integer(string='Number of lines', required=True)
+    next_call = fields.Datetime(string='Next Call', copy=False)
+    call_line_ids = fields.One2many(
+        string='Call Lines',
+        comodel_name='backend.voicent.call.line',
+        inverse_name='backend_id')
+    time_line_ids = fields.One2many(
+        string='Call Times',
+        comodel_name='backend.voicent.time.line',
+        inverse_name='backend_id')
+    active = fields.Boolean('Active', default=True)
+
+    @api.model
+    def _run_update_next_call(self):
+        """ This method is called from a cron job. """
+
+        cr_time_list = []
+        backends = self.search([('active', '=', True)])
+        for backend in backends:
+            current_dt = datetime.now(timezone('UTC'))
+            user_tz = timezone(
+                self.env.context.get('tz') or self.env.user.tz or 'UTC')
+            dt_value = current_dt.astimezone(user_tz)
+            convt_dt_strf = dt_value.strftime(DEFAULT_SERVER_DATETIME_FORMAT)
+            convt_dt = datetime.strptime(
+                convt_dt_strf,
+                DEFAULT_SERVER_DATETIME_FORMAT)
+            current_time = convt_dt.strftime("%H:%M")
+            for time_line_rec in backend.time_line_ids:
+                hours, minutes = divmod(abs(time_line_rec.time) * 60, 60)
+                minutes = round(minutes)
+                if minutes == 60:
+                    minutes = 0
+                    hours += 1
+                line_time = '%02d:%02d' % (hours, minutes)
+                cr_time_list.append(line_time)
+            cr_time_list = sorted(cr_time_list)
+            next_call = False
+            for time_entry in cr_time_list:
+                if time_entry > current_time:
+                    next_call = datetime.now().replace(
+                        hour=int(time_entry.split(':')[0]),
+                        minute=int(time_entry.split(':')[1]),
+                        second=0)
+                    break
+            if not next_call:
+                next_call = datetime.now().replace(
+                    hour=int(cr_time_list[0].split(':')[0]),
+                    minute=int(cr_time_list[0].split(':')[1]),
+                    second=0) + timedelta(
+                    days=0)
+            next_call_tz = timezone(self.env.context.get('tz') or
+                                    self.env.user.tz).localize(next_call,
+                                                               is_dst=False)
+            next_call_utc = next_call_tz.astimezone(timezone('UTC'))
+            next_call_utc = datetime.strptime(
+                fields.Datetime.to_string(next_call_utc),
+                DEFAULT_SERVER_DATETIME_FORMAT)
+            backend.next_call = fields.Datetime.to_string(next_call_utc)

connector_voicent/models/backend_voicent_call_line.py

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+# Copyright (C) 2019 Open Source Integrators
+# <https://www.opensourceintegrators.com>
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+
+from odoo import fields, models
+
+VOICENT_CONTACT_COLUMNS = [('Assigned To', 'Assigned To'),
+                           ('Business', 'Business'),
+                           ('Category', 'Category'),
+                           ('Contact Status', 'Contact Status'),
+                           ('Email', 'Email'),
+                           ('First Name', 'First Name (Required)'),
+                           ('Last Name', 'Last Name'),
+                           ('Lead Source', 'Lead Source'),
+                           ('Other', 'Other'),
+                           ('Phone', 'Phone (Required)')]
+
+VOICENT_REPLY = [('availableagents', 'Available Agents'),
+                 ('callback', 'Callback'),
+                 ('campid', 'Campaign ID'),
+                 ('campname', 'Campaign Name'),
+                 ('campsize', 'Campaign Size'),
+                 ('connected', 'Connected'),
+                 ('dnc', 'Contact DNC'),
+                 ('nophone', 'Contact No Phone'),
+                 ('disc', 'Disc. Number'),
+                 ('dropped', 'Dropped'),
+                 ('failed', 'Failed'),
+                 ('fax', 'Fax'),
+                 ('info', 'Info'),
+                 ('in', 'Interested'),
+                 ('lines', 'Lines'),
+                 ('linebusy', 'Line Busy'),
+                 ('live', 'Live Answer'),
+                 ('machine', 'Machine Answer'),
+                 ('made', 'Made'),
+                 ('maxlines', 'Max Lines'),
+                 ('noact', 'No Activity'),
+                 ('noanswer', 'No Answer'),
+                 ('notin', 'Not Interested'),
+                 ('notes', 'Notes'),
+                 ('optout', 'Opt Out'),
+                 ('serverr', 'Service Error'),
+                 ('status', 'Status'),
+                 ('totalagents', 'Total Agents'),
+                 ('wit', 'Wit')]
+
+MSGTYPE = [('audio', 'Audio'),
+           ('ivr', 'IVR'),
+           ('survey', 'Survey'),
+           ('template', 'Template'),
+           ('tts', 'Text-To-Speech')]
+
+
+class BackendVoicentCallLine(models.Model):
+    _name = 'backend.voicent.call.line'
+    _description = 'Voicent Backend Call Line'
+
+    name = fields.Char(string='Name', required=True)
+    sequence = fields.Integer(string='Sequence', default=0)
+    applies_on = fields.Selection(string='Applies on', selection=[])
+    msgtype = fields.Selection(MSGTYPE, string='Message Type', required=True)
+    msginfo = fields.Char(string='Message Info')
+    backend_id = fields.Many2one(
+        string='Backend',
+        comodel_name='backend.voicent',
+        ondelete='set null')
+    reply_ids = fields.One2many('backend.voicent.call.line.reply', 'line_id',
+                                string="Replies")
+    contact_ids = fields.One2many('backend.voicent.call.line.contact',
+                                  'line_id',
+                                  string="Contact Info")
+
+
+class BackendVoicentCallLineContact(models.Model):
+    _name = 'backend.voicent.call.line.contact'
+    _description = 'Columns of the CSV file to provide the contact list'
+    _order = 'sequence'
+
+    name = fields.Selection(VOICENT_CONTACT_COLUMNS, string='Voicent Field',
+                            required=True)
+    other = fields.Char(string='Other')
+    sequence = fields.Integer(string='Sequence', default=0)
+    field_domain = fields.Char(string='Odoo Field',
+                               required=True)
+    default_value = fields.Char(string='Default Value', required=True)
+    line_id = fields.Many2one(
+        string='Call Line',
+        comodel_name='backend.voicent.call.line',
+        ondelete='set null')
+
+
+class BackendVoicentCallLineReply(models.Model):
+    _name = 'backend.voicent.call.line.reply'
+    _description = 'Reply to a Voicent Call'
+
+    name = fields.Char(string='Name', required=True)
+    line_id = fields.Many2one(
+        string='Call Line',
+        comodel_name='backend.voicent.call.line',
+        ondelete='set null')
+    reply_field = fields.Selection(VOICENT_REPLY, string="Voicent Reply Field",
+                                   required=True)
+    reply_value = fields.Char(string="Voicent Reply Value", required=True)
+    action_id = fields.Many2one('ir.actions.server', string="Server Action",
+                                required=True,
+                                help="""If the Voicent reply field is equal to
+                                the Voicent reply value, the server action is
+                                executed.""")

connector_voicent/models/backend_voicent_time_line.py

@@ -0,0 +1,18 @@
+# Copyright (C) 2019 Open Source Integrators
+# <https://www.opensourceintegrators.com>
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+
+from odoo import fields, models
+
+
+class BackendVoicentTimeLine(models.Model):
+    _name = 'backend.voicent.time.line'
+    _description = 'Voicent Backend Time Line'
+    _order = 'time'
+
+    name = fields.Char(string='Name', required=True)
+    time = fields.Float(string='Time', copy=False)
+    backend_id = fields.Many2one(
+        string='Backend',
+        comodel_name='backend.voicent',
+        ondelete='set null')

connector_voicent/models/res_partner.py

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+# Copyright (C) 2019 Open Source Integrators
+# <https://www.opensourceintegrators.com>
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+
+from odoo import fields, models
+
+
+class ResPartner(models.Model):
+    _inherit = 'res.partner'
+
+    can_call = fields.Boolean(string='Accepts Voicent Calls', default=True)

connector_voicent/readme/CONFIGURATION.rst

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+#. Go to Settings > Users & Companies > Users
+#. Select the filter "Inactive Users" only
+#. Select the user "OdooBot"
+#. Click on "Edit"
+#. Go to the tab "Preferences"
+#. Set the timezone

connector_voicent/readme/CONTRIBUTORS.rst

@@ -0,0 +1,3 @@
+* Maxime Chambreuil <mchambreuil@opensourceintegrators.com>
+* Youness MAAFI <youness.maafi@gmail.com>
+* Murtuza Saleh <murtuza.saleh@serpentcs.com>

connector_voicent/readme/DESCRIPTION.rst

@@ -0,0 +1 @@
+This module allows you to connect Odoo with Voicent <https://www.voicent.com> and is meant to be extended to integrate Odoo records and processes with phone calls made by Voicent.

connector_voicent/readme/ROADMAP.rst

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+* On the backend, replace the 'Applies On' selection list with a Many2one to ir.model.fields
+* On the backend call line contact, use the domain widget to select the field
+* Update the voicent library on Pypi with examples/voicent.py

connector_voicent/readme/USAGE.rst

@@ -0,0 +1,6 @@
+#. Go to Connectors > Backends > Voicent Backends
+#. Create a new Voicent Backend with the host, port, the caller ID and the number of lines
+#. Create Call Lines to determine when (which stage in the process) calls are added to the queue
+#. Create Contact Info to create the structure of the CSV file to send to Voicent
+#. Create Replies to determine what to do based on the replies (see example below)
+#. Create Time Line to determine when (what time) calls are made

connector_voicent/security/ir.model.access.csv

@@ -0,0 +1,6 @@
+id,name,model_id:id,group_id:id,perm_read,perm_write,perm_create,perm_unlink
+access_backend_voicent,access_backend_voicent,model_backend_voicent,connector.group_connector_manager,1,1,1,1
+access_backend_voicent_call_line,access_backend_voicent_call_line,model_backend_voicent_call_line,connector.group_connector_manager,1,1,1,1
+access_backend_voicent_call_line_reply,access_backend_voicent_call_line_reply,model_backend_voicent_call_line_reply,connector.group_connector_manager,1,1,1,1
+access_backend_voicent_call_line_contact,access_backend_voicent_call_line_contact,model_backend_voicent_call_line_contact,connector.group_connector_manager,1,1,1,1
+access_backend_voicent_time_line,access_backend_voicent_time_line,model_backend_voicent_time_line,connector.group_connector_manager,1,1,1,1

connector_voicent/static/description/index.html

@@ -0,0 +1,433 @@
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+<body>
+<div class="document" id="voicent-connector">
+<h1 class="title">Voicent Connector</h1>
+
+<!-- !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+!! This file is generated by oca-gen-addon-readme !!
+!! changes will be overwritten.                   !!
+!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! -->
+<p><a class="reference external" href="https://odoo-community.org/page/development-status"><img alt="Beta" src="https://img.shields.io/badge/maturity-Beta-yellow.png" /></a> <a class="reference external" href="http://www.gnu.org/licenses/agpl-3.0-standalone.html"><img alt="License: AGPL-3" src="https://img.shields.io/badge/licence-AGPL--3-blue.png" /></a> <a class="reference external" href="https://github.com/OCA/connector-telephony/tree/12.0/connector_voicent"><img alt="OCA/connector-telephony" src="https://img.shields.io/badge/github-OCA%2Fconnector--telephony-lightgray.png?logo=github" /></a> <a class="reference external" href="https://translation.odoo-community.org/projects/connector-telephony-12-0/connector-telephony-12-0-connector_voicent"><img alt="Translate me on Weblate" src="https://img.shields.io/badge/weblate-Translate%20me-F47D42.png" /></a> <a class="reference external" href="https://runbot.odoo-community.org/runbot/228/12.0"><img alt="Try me on Runbot" src="https://img.shields.io/badge/runbot-Try%20me-875A7B.png" /></a></p>
+<p>This module allows you to connect Odoo with Voicent &lt;<a class="reference external" href="https://www.voicent.com">https://www.voicent.com</a>&gt; and is meant to be extended to integrate Odoo records and processes with phone calls made by Voicent.</p>
+<p><strong>Table of contents</strong></p>
+<div class="contents local topic" id="contents">
+<ul class="simple">
+<li><a class="reference internal" href="#usage" id="id1">Usage</a></li>
+<li><a class="reference internal" href="#bug-tracker" id="id2">Bug Tracker</a></li>
+<li><a class="reference internal" href="#credits" id="id3">Credits</a><ul>
+<li><a class="reference internal" href="#authors" id="id4">Authors</a></li>
+<li><a class="reference internal" href="#contributors" id="id5">Contributors</a></li>
+<li><a class="reference internal" href="#maintainers" id="id6">Maintainers</a></li>
+</ul>
+</li>
+</ul>
+</div>
+<div class="section" id="usage">
+<h1><a class="toc-backref" href="#id1">Usage</a></h1>
+<ol class="arabic simple">
+<li>Go to Connectors &gt; Backends &gt; Voicent Backends</li>
+<li>Create a new Voicent Backend with the host and port</li>
+<li>Create Call Lines to determine when (which stage in the process) calls are added to the queue</li>
+<li>Create Time Line to determine when (what time) calls are made</li>
+</ol>
+</div>
+<div class="section" id="bug-tracker">
+<h1><a class="toc-backref" href="#id2">Bug Tracker</a></h1>
+<p>Bugs are tracked on <a class="reference external" href="https://github.com/OCA/connector-telephony/issues">GitHub Issues</a>.
+In case of trouble, please check there if your issue has already been reported.
+If you spotted it first, help us smashing it by providing a detailed and welcomed
+<a class="reference external" href="https://github.com/OCA/connector-telephony/issues/new?body=module:%20connector_voicent%0Aversion:%2012.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**">feedback</a>.</p>
+<p>Do not contact contributors directly about support or help with technical issues.</p>
+</div>
+<div class="section" id="credits">
+<h1><a class="toc-backref" href="#id3">Credits</a></h1>
+<div class="section" id="authors">
+<h2><a class="toc-backref" href="#id4">Authors</a></h2>
+<ul class="simple">
+<li>Open Source Integrators</li>
+</ul>
+</div>
+<div class="section" id="contributors">
+<h2><a class="toc-backref" href="#id5">Contributors</a></h2>
+<ul class="simple">
+<li>Maxime Chambreuil &lt;<a class="reference external" href="mailto:mchambreuil&#64;opensourceintegrators.com">mchambreuil&#64;opensourceintegrators.com</a>&gt;</li>
+<li>Youness MAAFI &lt;<a class="reference external" href="mailto:youness.maafi&#64;gmail.com">youness.maafi&#64;gmail.com</a>&gt;</li>
+<li>Murtuza Saleh &lt;<a class="reference external" href="mailto:murtuza.saleh&#64;serpentcs.com">murtuza.saleh&#64;serpentcs.com</a>&gt;</li>
+</ul>
+</div>
+<div class="section" id="maintainers">
+<h2><a class="toc-backref" href="#id6">Maintainers</a></h2>
+<p>This module is maintained by the OCA.</p>
+<a class="reference external image-reference" href="https://odoo-community.org"><img alt="Odoo Community Association" src="https://odoo-community.org/logo.png" /></a>
+<p>OCA, or the Odoo Community Association, is a nonprofit organization whose
+mission is to support the collaborative development of Odoo features and
+promote its widespread use.</p>
+<p>Current <a class="reference external" href="https://odoo-community.org/page/maintainer-role">maintainer</a>:</p>
+<p><a class="reference external" href="https://github.com/max3903"><img alt="max3903" src="https://github.com/max3903.png?size=40px" /></a></p>
+<p>This module is part of the <a class="reference external" href="https://github.com/OCA/connector-telephony/tree/12.0/connector_voicent">OCA/connector-telephony</a> project on GitHub.</p>
+<p>You are welcome to contribute. To learn how please visit <a class="reference external" href="https://odoo-community.org/page/Contribute">https://odoo-community.org/page/Contribute</a>.</p>
+</div>
+</div>
+</div>
+</body>
+</html>

connector_voicent/tests/__init__.py

@@ -0,0 +1,3 @@
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+
+from . import test_backend_voicent

connector_voicent/tests/test_backend_voicent.py

@@ -0,0 +1,37 @@
+# Copyright (C) 2019 Open Source Integrators
+# <https://www.opensourceintegrators.com>
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+
+from odoo.tests.common import TransactionCase
+
+
+class TestBackendVoicent(TransactionCase):
+
+    def setUp(self):
+        super(TestBackendVoicent, self).setUp()
+        self.backend_voicent_model = self.env['backend.voicent']
+        self.backend_voicent_id = self.backend_voicent_model.create(
+            {'name': 'Test',
+             'host': 'localhost',
+             'port': '8155',
+             'callerid': '0000000000',
+             'line': '1',
+             'active': True,
+             'call_line_ids': [(0, 0,
+                                {'name': 'call 1',
+                                 'applies_on': False,
+                                 'msgtype': 'tts',
+                                 'msginfo': 'Hello World!'})],
+             'time_line_ids': [(0, 0, {'name': 'Call Time 1',
+                                       'time': 10.0}),
+                               (0, 0, {'name': 'Call Time 2',
+                                       'time': 11.0}),
+                               (0, 0, {'name': 'Call Time 3',
+                                       'time': 12.0}),
+                               (0, 0, {'name': 'Call Time 4',
+                                       'time': 13.0})]
+             })
+
+    def test_run_check_the_voicent_status(self):
+        """To call the scheduler method."""
+        self.backend_voicent_id._run_update_next_call()

connector_voicent/views/backend_voicent.xml

@@ -0,0 +1,118 @@
+<odoo>
+
+    <record id="backend_voicent_tree_view" model="ir.ui.view">
+        <field name="name">backend.voicent.tree.view</field>
+        <field name="model">backend.voicent</field>
+        <field name="arch" type="xml">
+            <tree string="Voicent Backends">
+                <field name="name"/>
+                <field name="host"/>
+                <field name="port"/>
+                <field name="callerid"/>
+                <field name="line"/>
+                <field name="next_call" groups="base.group_no_one"/>
+                <field name="active"/>
+            </tree>
+        </field>
+    </record>
+
+    <record id="backend_voicent_form_view" model="ir.ui.view">
+        <field name="name">backend.voicent.form.view</field>
+        <field name="model">backend.voicent</field>
+        <field name="arch" type="xml">
+            <form string="Voicent Backend">
+                <sheet>
+                    <div class="oe_button_box" position="inside">
+                        <button name="toggle_active" type="object" class="oe_stat_button" icon="fa-archive">
+                            <field name="active" widget="boolean_button" options="{&quot;terminology&quot;: &quot;archive&quot;}"/>
+                        </button>
+                    </div>
+                    <div class="oe_title">
+                        <h1><field name="name" class="field_name" placeholder="Name of the backend..."/></h1>
+                    </div>
+                    <group>
+                        <group>
+                            <field name="host"/>
+                            <field name="port"/>
+                        </group>
+                        <group>
+                            <field name="callerid"/>
+                            <field name="line"/>
+                        </group>
+                    </group>
+                    <notebook>
+                        <page string="Call Lines">
+                            <field name="call_line_ids">
+                                <tree string="Call Lines">
+                                    <field name="sequence" widget="handle"/>
+                                    <field name="name"/>
+                                    <field name="applies_on"/>
+                                    <field name="msgtype"/>
+                                    <field name="msginfo"/>
+                                </tree>
+                            </field>
+                        </page>
+                        <page string="Call Times">
+                            <field name="time_line_ids">
+                                <tree string="Call Times" editable="top">
+                                    <field name="name"/>
+                                    <field name="time" widget="float_time"/>
+                                </tree>
+                            </field>
+                        </page>
+                        <page string="Debug" groups="base.group_no_one">
+                            <group>
+                                <group id="debug-left">
+                                    <field name="next_call"/>
+                                </group>
+                                <group id="debug-right"/>
+                            </group>
+                        </page>
+                    </notebook>
+                </sheet>
+            </form>
+        </field>
+    </record>
+
+    <record id="backend_voicent_search_view" model="ir.ui.view">
+        <field name="name">backend.voicent.search.view</field>
+        <field name="model">backend.voicent</field>
+        <field name="arch" type="xml">
+            <search string="Voicent Backend">
+                <field name="host"/>
+                <field name="port"/>
+                <field name="callerid"/>
+                <filter string="Archived" name="inactive"
+                        domain="[('active', '=', False)]"/>
+            </search>
+        </field>
+    </record>
+
+    <record id="action_backend_voicent_act_window" model="ir.actions.act_window">
+        <field name="type">ir.actions.act_window</field>
+        <field name="name">Voicent Backend</field>
+        <field name="res_model">backend.voicent</field>
+        <field name="view_mode">tree,form</field>
+        <field name="view_type">form</field>
+        <field name="search_view_id" ref="backend_voicent_search_view"/>
+        <field name="help" type="html">
+            <p class="oe_view_nocontent_create">
+                Click to add new Voicent Backend
+            </p>
+        </field>
+    </record>
+
+    <menuitem id="menu_voicent_root"
+              parent="connector.menu_connector_root"
+              name="Voicent"
+              sequence="10"
+              groups="connector.group_connector_manager"/>
+
+    <menuitem id="menu_voicent_backend_root"
+              parent="connector_voicent.menu_voicent_root"
+              name="Backends"
+              sequence="10"
+              action="action_backend_voicent_act_window"
+              groups="connector.group_connector_manager"/>
+
+</odoo>

connector_voicent/views/backend_voicent_call_line.xml

@@ -0,0 +1,76 @@
+<odoo>
+
+    <record id="backend_voicent_call_line_tree_view" model="ir.ui.view">
+        <field name="name">backend.voicent.call.line.tree.view</field>
+        <field name="model">backend.voicent.call.line</field>
+        <field name="arch" type="xml">
+            <tree string="Voicent Backend Call Lines">
+                <field name="name"/>
+                <field name="applies_on"/>
+                <field name="msgtype"/>
+                <field name="msginfo"/>
+            </tree>
+        </field>
+    </record>
+
+    <record id="backend_voicent_call_line_form_view" model="ir.ui.view">
+        <field name="name">backend.voicent.call.line.form.view</field>
+        <field name="model">backend.voicent.call.line</field>
+        <field name="arch" type="xml">
+            <form string="Voicent Backend Call Line">
+                <sheet>
+                    <div class="oe_title">
+                        <h1><field name="name" class="field_name" placeholder="Name of the call line..."/></h1>
+                    </div>
+                    <group>
+                        <group id="main-left">
+                            <field name="applies_on"/>
+                            <field name="msgtype"/>
+                            <field name="msginfo"/>
+                        </group>
+                        <group id="main-right">
+                        </group>
+                    </group>
+                    <notebook>
+                        <page string="Contact Info">
+                            <field name="contact_ids">
+                                <tree string="Contacts">
+                                    <field name="sequence" widget="handle"/>
+                                    <field name="name"/>
+                                    <field name="other"/>
+                                    <field name="field_domain"/>
+                                    <field name="default_value"/>
+                                </tree>
+                                <form>
+                                    <field name="name"/>
+                                    <group>
+                                        <group>
+                                            <field name="other"/>
+                                            <field name="field_domain"
+                                                   placeholder="partner_id.name or partner_id.phone"/>
+                                        </group>
+                                        <group>
+                                            <field name="sequence"/>
+                                            <field name="default_value"/>
+                                        </group>
+                                    </group>
+                                </form>
+                            </field>
+                        </page>
+                        <page string="Replies">
+                            <field name="reply_ids">
+                                <tree string="Replies" editable="top">
+                                    <field name="name"/>
+                                    <field name="reply_field" string="If"/>
+                                    <field name="reply_value" string="contains"/>
+                                    <field name="action_id" string="Then, execute"/>
+                                </tree>
+                            </field>
+                        </page>
+                    </notebook>
+                </sheet>
+            </form>
+        </field>
+    </record>
+
+</odoo>

connector_voicent/views/res_partner.xml

@@ -0,0 +1,15 @@
+<odoo>
+
+    <record id="view_res_partner_form" model="ir.ui.view">
+        <field name="name">view.res.partner.form</field>
+        <field name="model">res.partner</field>
+        <field name="inherit_id" ref="base.view_partner_form"/>
+        <field name="arch" type="xml">
+            <field name="user_ids" position="before">
+                <field name="can_call"
+                       attrs="{'invisible': [('is_company', '=', True)]}"/>
+            </field>
+        </field>
+    </record>
+
+</odoo>

oca_dependencies.txt

@@ -1,2 +1,4 @@
+connector
+queue
 server-tools
 web