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116 lines
4.7 KiB
116 lines
4.7 KiB
# -*- encoding: utf-8 -*-
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##############################################################################
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#
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# Asterisk Click2dial module for OpenERP
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# Copyright (C) 2010-2014 Alexis de Lattre <alexis@via.ecp.fr>
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#
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# This program is free software: you can redistribute it and/or modify
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# it under the terms of the GNU Affero General Public License as
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# published by the Free Software Foundation, either version 3 of the
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# License, or (at your option) any later version.
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#
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# This program is distributed in the hope that it will be useful,
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# but WITHOUT ANY WARRANTY; without even the implied warranty of
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# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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# GNU Affero General Public License for more details.
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#
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# You should have received a copy of the GNU Affero General Public License
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# along with this program. If not, see <http://www.gnu.org/licenses/>.
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#
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##############################################################################
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{
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'name': 'Asterisk Click2dial',
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'version': '0.4',
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'category': 'Phone',
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'license': 'AGPL-3',
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'summary': 'Asterisk-OpenERP connector',
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'description': """
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Asterisk-OpenERP connector
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==========================
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The technical name of this module is *asterisk_click2dial*, but this module
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implements much more than a simple *click2dial* ! This module adds 3
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functionalities:
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1) It adds a *Dial* button in the partner form view so that users can directly
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dial a phone number through Asterisk. This feature is usually known as
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*click2dial*. Here is how it works :
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* In OpenERP, the user clicks on the *Dial* button next to a phone number
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field in the partner view.
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* OpenERP connects to the Asterisk Manager Interface and Asterisk makes the
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user's phone ring.
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* The user answers his own phone (if he doesn't, the process stops here).
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* Asterisk dials the phone number found in OpenERP in place of the user.
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* If the remote party answers, the user can talk to his correspondent.
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2) It adds the ability to show the name of the calling party on the screen of
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your IP phone on incoming phone calls if the presented phone number is
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present in the partner/leads/employees/... of OpenERP. Here is how it works:
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* On incoming phone calls, the Asterisk dialplan executes an AGI script
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"set_name_incoming_timeout.sh".
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* The "set_name_incoming_timeout.sh" script calls the "set_name_agi.py"
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script with a short timeout.
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* The "set_name_agi.py" script will make an XML-RPC request on the OpenERP
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server to try to find the name of the person corresponding to the phone
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number presented by the calling party.
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* If it finds the name, it is set as the CallerID name of the call, so as
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to be presented on the IP phone of the user.
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It also works on outgoing calls, so as to display the name of the callee on
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the SIP phone of the caller. For that, you should use the script
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"set_name_outgoing_timeout.sh".
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3) It adds a phone icon (*Open Caller*) in the top menu bar
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(next to the Preferences) to get the partner/lead/candidate/registrations
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corresponding to the calling party in one click. Here is how it works :
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* When the user clicks on the phone icon, OpenERP sends a query to the
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Asterisk Manager Interface to get a list of the current phone calls
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* If it finds a phone call involving the user's phone, it gets the phone
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number of the calling party
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* It searches the phone number of the calling party in the
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Partners/Leads/Candidates/Registrations of OpenERP. If a record matches,
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it takes you to the form view of this record. If no record matchs, it
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opens a wizard which proposes to create a new Partner with the presented
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phone number as *Phone* or *Mobile* number or update an existing Partner.
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It is possible to get a pop-up of the record corresponding to the calling
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party without any action from the user via the module *base_phone_popup*.
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A detailed documentation for this module is available on the Akretion Web site:
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http://www.akretion.com/products-and-services/openerp-asterisk-voip-connector
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""",
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'author': 'Akretion',
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'website': 'http://www.akretion.com/',
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'depends': ['base_phone'],
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'external_dependencies': {'python': ['phonenumbers', 'Asterisk']},
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'data': [
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'asterisk_server_view.xml',
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'res_users_view.xml',
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'security/ir.model.access.csv',
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'web_asterisk_click2dial.xml',
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],
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'demo': ['asterisk_click2dial_demo.xml'],
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'images': [
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'images/sshot-click2dial.jpg',
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'images/sshot-open_calling_party.jpg',
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],
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'qweb': ['static/src/xml/*.xml'],
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'css': ['static/src/css/*.css'],
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'application': True,
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'installable': True,
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'active': False,
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}
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