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# -*- encoding: utf-8 -*-
##############################################################################
#
# Base Phone module for Odoo/OpenERP
# Copyright (C) 2010-2014 Alexis de Lattre <alexis@via.ecp.fr>
#
# This program is free software: you can redistribute it and/or modify
# it under the terms of the GNU Affero General Public License as
# published by the Free Software Foundation, either version 3 of the
# License, or (at your option) any later version.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU Affero General Public License for more details.
#
# You should have received a copy of the GNU Affero General Public License
# along with this program. If not, see <http://www.gnu.org/licenses/>.
#
##############################################################################
from openerp.osv import orm, fields
from openerp.tools.translate import _
import logging
# Lib for phone number reformating -> pip install phonenumbers
import phonenumbers
_logger = logging.getLogger(__name__)
class phone_common(orm.AbstractModel):
_name = 'phone.common'
def generic_phonenumber_to_e164(
self, cr, uid, ids, field_from_to_seq, context=None):
result = {}
from_field_seq = [item[0] for item in field_from_to_seq]
for record in self.read(cr, uid, ids, from_field_seq, context=context):
result[record['id']] = {}
for fromfield, tofield in field_from_to_seq:
if not record.get(fromfield):
res = False
else:
try:
res = phonenumbers.format_number(
phonenumbers.parse(record.get(fromfield), None),
phonenumbers.PhoneNumberFormat.E164)
except Exception, e:
_logger.error(
"Cannot reformat the phone number '%s' to E.164 "
"format. Error message: %s"
% (record.get(fromfield), e))
_logger.error(
"You should fix this number and run the wizard "
"'Reformat all phone numbers' from the menu "
"Settings > Configuration > Phones")
# If I raise an exception here, it won't be possible to
# install the module on a DB with bad phone numbers
res = False
result[record['id']][tofield] = res
return result
def _generic_reformat_phonenumbers(self, cr, uid, vals, phonefields=None,
raise_if_parse_fails=False,
context=None):
"""Reformat phone numbers in E.164 format i.e. +33141981242"""
if phonefields is None:
phonefields = [
'phone', 'partner_phone', 'work_phone', 'fax',
'mobile', 'partner_mobile', 'mobile_phone',
]
if any([vals.get(field) for field in phonefields]):
user = self.pool['res.users'].browse(cr, uid, uid, context=context)
# country_id on res.company is a fields.function that looks at
# company_id.partner_id.addres(default).country_id
if user.company_id.country_id:
user_countrycode = user.company_id.country_id.code
else:
# We need to raise an exception here because, if we pass None
# as second arg of phonenumbers.parse(), it will raise an
# exception when you try to enter a phone number in
# national format... so it's better to raise the exception here
raise orm.except_orm(
_('Error:'),
_("You should set a country on the company '%s'")
% user.company_id.name)
for field in phonefields:
if vals.get(field):
init_value = vals.get(field)
try:
res_parse = phonenumbers.parse(
vals.get(field), user_countrycode)
vals[field] = phonenumbers.format_number(
res_parse, phonenumbers.PhoneNumberFormat.E164)
if init_value != vals[field]:
_logger.info(
"%s initial value: '%s' updated value: '%s'"
% (field, init_value, vals[field]))
except Exception, e:
# I do BOTH logger and raise, because:
# raise is usefull when the record is created/written
# by a user via the Web interface
# logger is usefull when the record is created/written
# via the webservices
_logger.error(
"Cannot reformat the phone number '%s' to "
"international format" % vals.get(field))
if raise_if_parse_fails:
raise orm.except_orm(
_('Error:'),
_("Cannot reformat the phone number '%s' to "
"international format. Error message: %s")
% (vals.get(field), e))
return vals
def get_name_from_phone_number(
self, cr, uid, presented_number, context=None):
'''Function to get name from phone number. Usefull for use from IPBX
to add CallerID name to incoming calls.'''
res = self.get_record_from_phone_number(
cr, uid, presented_number, context=context)
if res:
return res[2]
else:
return False
def get_record_from_phone_number(
self, cr, uid, presented_number, context=None):
'''If it finds something, it returns (object name, ID, record name)
For example : ('res.partner', 42, u'Alexis de Lattre (Akretion)')
'''
if context is None:
context = {}
ctx_phone = context.copy()
ctx_phone['callerid'] = True
_logger.debug(
u"Call get_name_from_phone_number with number = %s"
% presented_number)
if not isinstance(presented_number, (str, unicode)):
_logger.warning(
u"Number '%s' should be a 'str' or 'unicode' but it is a '%s'"
% (presented_number, type(presented_number)))
return False
if not presented_number.isdigit():
_logger.warning(
u"Number '%s' should only contain digits." % presented_number)
user = self.pool['res.users'].browse(cr, uid, uid, context=context)
nr_digits_to_match_from_end = \
user.company_id.number_of_digits_to_match_from_end
if len(presented_number) >= nr_digits_to_match_from_end:
end_number_to_match = presented_number[
-nr_digits_to_match_from_end:len(presented_number)]
else:
end_number_to_match = presented_number
phonefieldsdict = self._get_phone_fields(cr, uid, context=context)
phonefieldslist = []
for objname, prop in phonefieldsdict.iteritems():
if prop.get('get_name_sequence'):
phonefieldslist.append({objname: prop})
phonefieldslist_sorted = sorted(
phonefieldslist,
key=lambda element: element.values()[0]['get_name_sequence'])
for phonedict in phonefieldslist_sorted:
objname = phonedict.keys()[0]
prop = phonedict.values()[0]
phonefields = prop['phonefields']
obj = self.pool[objname]
pg_search_number = str('%' + end_number_to_match)
_logger.debug(
"Will search phone and mobile numbers in %s ending with '%s'"
% (objname, end_number_to_match))
domain = []
for phonefield in phonefields:
domain.append((phonefield, '=like', pg_search_number))
if len(phonefields) > 1:
domain = ['|'] * (len(phonefields) - 1) + domain
res_ids = obj.search(cr, uid, domain, context=context)
if len(res_ids) > 1:
_logger.warning(
u"There are several %s (IDS = %s) with a phone number "
"ending with '%s'. Taking the first one."
% (objname, res_ids, end_number_to_match))
if res_ids:
name = obj.name_get(
cr, uid, res_ids[0], context=ctx_phone)[0][1]
res = (objname, res_ids[0], name)
_logger.debug(
u"Answer get_record_from_phone_number: (%s, %d, %s)"
% (res[0], res[1], res[2]))
return res
else:
_logger.debug(
u"No match on %s for end of phone number '%s'"
% (objname, end_number_to_match))
return False
def _get_phone_fields(self, cr, uid, context=None):
'''Returns a dict with key = object name
and value = list of phone fields'''
res = {
'res.partner': {
'phonefields': ['phone', 'mobile'],
'faxfields': ['fax'],
'get_name_sequence': 10,
},
}
return res
def click2dial(self, cr, uid, erp_number, context=None):
'''This function is designed to be overridden in IPBX-specific
modules, such as asterisk_click2dial'''
return {'dialed_number': erp_number}
class res_partner(orm.Model):
_name = 'res.partner'
_inherit = ['res.partner', 'phone.common']
def create(self, cr, uid, vals, context=None):
vals_reformated = self._generic_reformat_phonenumbers(
cr, uid, vals, context=context)
return super(res_partner, self).create(
cr, uid, vals_reformated, context=context)
def write(self, cr, uid, ids, vals, context=None):
vals_reformated = self._generic_reformat_phonenumbers(
cr, uid, vals, context=context)
return super(res_partner, self).write(
cr, uid, ids, vals_reformated, context=context)
def name_get(self, cr, uid, ids, context=None):
if context is None:
context = {}
if context.get('callerid'):
res = []
if isinstance(ids, (int, long)):
ids = [ids]
for partner in self.browse(cr, uid, ids, context=context):
if partner.parent_id and partner.parent_id.is_company:
name = u'%s (%s)' % (partner.name, partner.parent_id.name)
else:
name = partner.name
res.append((partner.id, name))
return res
else:
return super(res_partner, self).name_get(
cr, uid, ids, context=context)
class res_company(orm.Model):
_inherit = 'res.company'
_columns = {
'number_of_digits_to_match_from_end': fields.integer(
'Number of Digits To Match From End',
help="In several situations, OpenERP will have to find a "
"Partner/Lead/Employee/... from a phone number presented by the "
"calling party. As the phone numbers presented by your phone "
"operator may not always be displayed in a standard format, "
"the best method to find the related Partner/Lead/Employee/... "
"in OpenERP is to try to match the end of the phone number in "
"OpenERP with the N last digits of the phone number presented "
"by the calling party. N is the value you should enter in this "
"field."),
}
_defaults = {
'number_of_digits_to_match_from_end': 8,
}
_sql_constraints = [(
'number_of_digits_to_match_from_end_positive',
'CHECK (number_of_digits_to_match_from_end > 0)',
"The value of the field 'Number of Digits To Match From End' must "
"be positive."),
]