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# -*- coding: utf-8 -*-
# Copyright 2010-2018 Akretion France
# @author: Alexis de Lattre <alexis.delattre@akretion.com>
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
from odoo import models, api, _
from odoo.exceptions import UserError
import logging
_logger = logging.getLogger(__name__)
class PhoneCommon(models.AbstractModel):
_inherit = 'phone.common'
@api.model
def click2dial(self, erp_number):
res = super(PhoneCommon, self).click2dial(erp_number)
if not erp_number:
raise UserError(_('Missing phone number'))
user, ast_server, ast_manager = \
self.env['asterisk.server']._connect_to_asterisk()
ast_number = self.convert_to_dial_number(erp_number)
# Add 'out prefix'
if ast_server.out_prefix:
_logger.debug('Out prefix = %s', ast_server.out_prefix)
ast_number = '%s%s' % (ast_server.out_prefix, ast_number)
_logger.debug('Number to be sent to Asterisk = %s', ast_number)
# The user should have a CallerID
if not user.callerid:
raise UserError(_('No callerID configured for the current user'))
variable = []
if user.asterisk_chan_type == 'SIP':
# We can only have one alert-info header in a SIP request
if user.alert_info:
variable.append(
'SIPAddHeader=Alert-Info: %s' % user.alert_info)
elif ast_server.alert_info:
variable.append(
'SIPAddHeader=Alert-Info: %s' % ast_server.alert_info)
if user.variable:
for user_variable in user.variable.split('|'):
variable.append(user_variable.strip())
channel = '%s/%s' % (user.asterisk_chan_type, user.resource)
if user.dial_suffix:
channel += '/%s' % user.dial_suffix
try:
ast_manager.Originate(
channel,
context=ast_server.context,
extension=ast_number,
priority=str(ast_server.extension_priority),
timeout=str(ast_server.wait_time * 1000),
caller_id=user.callerid,
account=user.cdraccount,
variable=variable)
except Exception as e:
_logger.error(
"Error in the Originate request to Asterisk server %s",
ast_server.ip_address)
_logger.error(
"Here are the details of the error: '%s'", str(e))
raise UserError(_(
"Click to dial with Asterisk failed.\nHere is the error: "
"'%s'") % str(e))
finally:
ast_manager.Logoff()
res['dialed_number'] = ast_number
return res