You can not select more than 25 topics
Topics must start with a letter or number, can include dashes ('-') and can be up to 35 characters long.
405 lines
17 KiB
405 lines
17 KiB
# -*- coding: utf-8 -*-
|
|
# © 2010-2016 Akretion (Alexis de Lattre <alexis.delattre@akretion.com>)
|
|
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
|
|
|
|
from openerp import models, fields, api, _
|
|
from openerp.exceptions import UserError, ValidationError
|
|
import logging
|
|
from pprint import pformat
|
|
|
|
try:
|
|
# pip install py-Asterisk
|
|
from Asterisk import Manager
|
|
except ImportError:
|
|
Manager = None
|
|
|
|
_logger = logging.getLogger(__name__)
|
|
|
|
|
|
class AsteriskServer(models.Model):
|
|
'''Asterisk server object, stores the parameters of the Asterisk IPBXs'''
|
|
_name = "asterisk.server"
|
|
_description = "Asterisk Servers"
|
|
|
|
name = fields.Char(string='Asterisk Server Name', required=True)
|
|
active = fields.Boolean(
|
|
string='Active', default=True)
|
|
ip_address = fields.Char(
|
|
string='Asterisk IP address or DNS', required=True)
|
|
port = fields.Integer(
|
|
string='Port', required=True, default=5038,
|
|
help="TCP port on which the Asterisk Manager Interface listens. "
|
|
"Defined in /etc/asterisk/manager.conf on Asterisk.")
|
|
out_prefix = fields.Char(
|
|
string='Out Prefix', size=4, help="Prefix to dial to make outgoing "
|
|
"calls. If you don't use a prefix to make outgoing calls, "
|
|
"leave empty.")
|
|
login = fields.Char(
|
|
string='AMI Login', required=True,
|
|
help="Login that Odoo will use to communicate with the "
|
|
"Asterisk Manager Interface. Refer to /etc/asterisk/manager.conf "
|
|
"on your Asterisk server.")
|
|
password = fields.Char(
|
|
string='AMI Password', required=True,
|
|
help="Password that Odoo will use to communicate with the "
|
|
"Asterisk Manager Interface. Refer to /etc/asterisk/manager.conf "
|
|
"on your Asterisk server.")
|
|
context = fields.Char(
|
|
string='Dialplan Context', required=True,
|
|
help="Asterisk dialplan context from which the calls will be "
|
|
"made. Refer to /etc/asterisk/extensions.conf on your Asterisk "
|
|
"server.")
|
|
wait_time = fields.Integer(
|
|
string='Wait Time', required=True, default=15,
|
|
help="Amount of time (in seconds) Asterisk will try to reach "
|
|
"the user's phone before hanging up.")
|
|
extension_priority = fields.Integer(
|
|
string='Extension Priority', required=True, default=1,
|
|
help="Priority of the extension in the Asterisk dialplan. Refer "
|
|
"to /etc/asterisk/extensions.conf on your Asterisk server.")
|
|
alert_info = fields.Char(
|
|
string='Alert-Info SIP Header',
|
|
help="Set Alert-Info header in SIP request to user's IP Phone "
|
|
"for the click2dial feature. If empty, the Alert-Info header "
|
|
"will not be added. You can use it to have a special ring tone "
|
|
"for click2dial (a silent one !) or to activate auto-answer "
|
|
"for example.")
|
|
company_id = fields.Many2one(
|
|
'res.company', string='Company',
|
|
default=lambda self: self.env['res.company']._company_default_get(
|
|
'asterisk.server'),
|
|
help="Company who uses the Asterisk server.")
|
|
|
|
@api.multi
|
|
@api.constrains(
|
|
'out_prefix', 'wait_time', 'extension_priority', 'port',
|
|
'context', 'alert_info', 'login', 'password')
|
|
def _check_validity(self):
|
|
for server in self:
|
|
out_prefix = ('Out prefix', server.out_prefix)
|
|
dialplan_context = ('Dialplan context', server.context)
|
|
alert_info = ('Alert-Info SIP header', server.alert_info)
|
|
login = ('AMI login', server.login)
|
|
password = ('AMI password', server.password)
|
|
|
|
if out_prefix[1] and not out_prefix[1].isdigit():
|
|
raise ValidationError(
|
|
_("Only use digits for the '%s' on the Asterisk server "
|
|
"'%s'" % (out_prefix[0], server.name)))
|
|
if server.wait_time < 1 or server.wait_time > 120:
|
|
raise ValidationError(
|
|
_("You should set a 'Wait time' value between 1 and 120 "
|
|
"seconds for the Asterisk server '%s'" % server.name))
|
|
if server.extension_priority < 1:
|
|
raise ValidationError(
|
|
_("The 'extension priority' must be a positive value for "
|
|
"the Asterisk server '%s'" % server.name))
|
|
if server.port > 65535 or server.port < 1:
|
|
raise ValidationError(
|
|
_("You should set a TCP port between 1 and 65535 for the "
|
|
"Asterisk server '%s'" % server.name))
|
|
for check_str in [dialplan_context, alert_info, login, password]:
|
|
if check_str[1]:
|
|
try:
|
|
check_str[1].encode('ascii')
|
|
except UnicodeEncodeError:
|
|
raise ValidationError(
|
|
_("The '%s' should only have ASCII caracters for "
|
|
"the Asterisk server '%s'"
|
|
% (check_str[0], server.name)))
|
|
|
|
@api.model
|
|
def _connect_to_asterisk(self):
|
|
'''
|
|
Open the connection to the Asterisk Manager
|
|
Returns an instance of the Asterisk Manager
|
|
|
|
'''
|
|
user = self.env.user
|
|
ast_server = user.get_asterisk_server_from_user()
|
|
# We check if the current user has a chan type
|
|
if not user.asterisk_chan_type:
|
|
raise UserError(
|
|
_('No channel type configured for the current user.'))
|
|
|
|
# We check if the current user has an internal number
|
|
if not user.resource:
|
|
raise UserError(
|
|
_('No resource name configured for the current user'))
|
|
|
|
_logger.debug(
|
|
"User's phone: %s/%s", user.asterisk_chan_type, user.resource)
|
|
_logger.debug(
|
|
"Asterisk server: %s:%d", ast_server.ip_address, ast_server.port)
|
|
|
|
# Connect to the Asterisk Manager Interface
|
|
try:
|
|
ast_manager = Manager.Manager(
|
|
(ast_server.ip_address, ast_server.port),
|
|
ast_server.login, ast_server.password)
|
|
except Exception, e:
|
|
_logger.error(
|
|
"Error in the request to the Asterisk Manager Interface %s",
|
|
ast_server.ip_address)
|
|
_logger.error("Here is the error message: %s", e)
|
|
raise UserError(
|
|
_("Problem in the request from Odoo to Asterisk. "
|
|
"Here is the error message: %s" % e))
|
|
|
|
return (user, ast_server, ast_manager)
|
|
|
|
@api.multi
|
|
def test_ami_connection(self):
|
|
self.ensure_one()
|
|
ast_manager = False
|
|
try:
|
|
ast_manager = Manager.Manager(
|
|
(self.ip_address, self.port),
|
|
self.login,
|
|
self.password)
|
|
except Exception, e:
|
|
raise UserError(
|
|
_("Connection Test Failed! The error message is: %s" % e))
|
|
finally:
|
|
if ast_manager:
|
|
ast_manager.Logoff()
|
|
raise UserError(_(
|
|
"Connection Test Successfull! Odoo can successfully login to "
|
|
"the Asterisk Manager Interface."))
|
|
|
|
@api.model
|
|
def _get_calling_number_from_channel(self, chan, user):
|
|
'''Method designed to be inherited to work with
|
|
very old or very new versions of Asterisk'''
|
|
sip_account = user.asterisk_chan_type + '/' + user.resource
|
|
internal_number = user.internal_number
|
|
# 4 = Ring
|
|
# 6 = Up
|
|
if (
|
|
chan.get('ChannelState') in ('4', '6') and (
|
|
chan.get('ConnectedLineNum') == internal_number or
|
|
chan.get('EffectiveConnectedLineNum') == internal_number or
|
|
sip_account in chan.get('BridgedChannel', ''))):
|
|
_logger.debug(
|
|
"Found a matching Event with channelstate = %s",
|
|
chan.get('ChannelState'))
|
|
return chan.get('CallerIDNum')
|
|
# Compatibility with Asterisk 1.4
|
|
if (
|
|
chan.get('State') == 'Up' and
|
|
sip_account in chan.get('Link', '')):
|
|
_logger.debug("Found a matching Event in 'Up' state")
|
|
return chan.get('CallerIDNum')
|
|
return False
|
|
|
|
@api.model
|
|
def _get_calling_number(self):
|
|
user, ast_server, ast_manager = self._connect_to_asterisk()
|
|
calling_party_number = False
|
|
try:
|
|
list_chan = ast_manager.Status()
|
|
# from pprint import pprint
|
|
# pprint(list_chan)
|
|
_logger.debug("Result of Status AMI request:")
|
|
_logger.debug(pformat(list_chan))
|
|
for chan in list_chan.values():
|
|
calling_party_number = self._get_calling_number_from_channel(
|
|
chan, user)
|
|
if calling_party_number:
|
|
break
|
|
except Exception, e:
|
|
_logger.error(
|
|
"Error in the Status request to Asterisk server %s",
|
|
ast_server.ip_address)
|
|
_logger.error(
|
|
"Here are the details of the error: '%s'", unicode(e))
|
|
raise UserError(
|
|
_("Can't get calling number from Asterisk.\nHere is the "
|
|
"error: '%s'" % unicode(e)))
|
|
|
|
finally:
|
|
ast_manager.Logoff()
|
|
|
|
_logger.debug("Calling party number: '%s'", calling_party_number)
|
|
return calling_party_number
|
|
|
|
@api.model
|
|
def get_record_from_my_channel(self):
|
|
calling_number = self.env['asterisk.server']._get_calling_number()
|
|
# calling_number = "0641981246"
|
|
if calling_number:
|
|
record = self.env['phone.common'].get_record_from_phone_number(
|
|
calling_number)
|
|
if record:
|
|
return record
|
|
else:
|
|
return calling_number
|
|
else:
|
|
return False
|
|
|
|
|
|
class ResUsers(models.Model):
|
|
_inherit = "res.users"
|
|
|
|
internal_number = fields.Char(
|
|
string='Internal Number', copy=False,
|
|
help="User's internal phone number.")
|
|
dial_suffix = fields.Char(
|
|
string='User-specific Dial Suffix',
|
|
help="User-specific dial suffix such as aa=2wb for SCCP auto answer.")
|
|
callerid = fields.Char(
|
|
string='Caller ID', copy=False,
|
|
help="Caller ID used for the calls initiated by this user.")
|
|
# You'd probably think: Asterisk should reuse the callerID of sip.conf!
|
|
# But it cannot, cf
|
|
# http://lists.digium.com/pipermail/asterisk-users/
|
|
# 2012-January/269787.html
|
|
cdraccount = fields.Char(
|
|
string='CDR Account',
|
|
help="Call Detail Record (CDR) account used for billing this user.")
|
|
asterisk_chan_type = fields.Selection([
|
|
('SIP', 'SIP'),
|
|
('IAX2', 'IAX2'),
|
|
('DAHDI', 'DAHDI'),
|
|
('Zap', 'Zap'),
|
|
('Skinny', 'Skinny'),
|
|
('MGCP', 'MGCP'),
|
|
('mISDN', 'mISDN'),
|
|
('H323', 'H323'),
|
|
('SCCP', 'SCCP'),
|
|
# Local works for click2dial, but it won't work in
|
|
# _get_calling_number() when trying to identify the
|
|
# channel of the user, so it's better not to propose it
|
|
# ('Local', 'Local'),
|
|
], string='Asterisk Channel Type', default='SIP',
|
|
help="Asterisk channel type, as used in the Asterisk dialplan. "
|
|
"If the user has a regular IP phone, the channel type is 'SIP'.")
|
|
resource = fields.Char(
|
|
string='Resource Name', copy=False,
|
|
help="Resource name for the channel type selected. For example, "
|
|
"if you use 'Dial(SIP/phone1)' in your Asterisk dialplan to ring "
|
|
"the SIP phone of this user, then the resource name for this user "
|
|
"is 'phone1'. For a SIP phone, the phone number is often used as "
|
|
"resource name, but not always.")
|
|
alert_info = fields.Char(
|
|
string='User-specific Alert-Info SIP Header',
|
|
help="Set a user-specific Alert-Info header in SIP request to "
|
|
"user's IP Phone for the click2dial feature. If empty, the "
|
|
"Alert-Info header will not be added. You can use it to have a "
|
|
"special ring tone for click2dial (a silent one !) or to "
|
|
"activate auto-answer for example.")
|
|
variable = fields.Char(
|
|
string='User-specific Variable',
|
|
help="Set a user-specific 'Variable' field in the Asterisk "
|
|
"Manager Interface 'originate' request for the click2dial "
|
|
"feature. If you want to have several variable headers, separate "
|
|
"them with '|'.")
|
|
asterisk_server_id = fields.Many2one(
|
|
'asterisk.server', string='Asterisk Server',
|
|
help="Asterisk server on which the user's phone is connected. "
|
|
"If you leave this field empty, it will use the first Asterisk "
|
|
"server of the user's company.")
|
|
|
|
@api.multi
|
|
@api.constrains('resource', 'internal_number', 'callerid')
|
|
def _check_validity(self):
|
|
for user in self:
|
|
strings_to_check = [
|
|
(_('Resource Name'), user.resource),
|
|
(_('Internal Number'), user.internal_number),
|
|
(_('Caller ID'), user.callerid),
|
|
]
|
|
for check_string in strings_to_check:
|
|
if check_string[1]:
|
|
try:
|
|
check_string[1].encode('ascii')
|
|
except UnicodeEncodeError:
|
|
raise ValidationError(_(
|
|
"The '%s' for the user '%s' should only have "
|
|
"ASCII caracters")
|
|
% (check_string[0], user.name))
|
|
|
|
@api.multi
|
|
def get_asterisk_server_from_user(self):
|
|
'''Returns an asterisk.server recordset'''
|
|
self.ensure_one()
|
|
# We check if the user has an Asterisk server configured
|
|
if self.asterisk_server_id:
|
|
ast_server = self.asterisk_server_id
|
|
else:
|
|
asterisk_servers = self.env['asterisk.server'].search(
|
|
[('company_id', '=', self.company_id.id)])
|
|
# If the user doesn't have an asterisk server,
|
|
# we take the first one of the user's company
|
|
if not asterisk_servers:
|
|
raise UserError(
|
|
_("No Asterisk server configured for the company '%s'.")
|
|
% self.company_id.name)
|
|
else:
|
|
ast_server = asterisk_servers[0]
|
|
return ast_server
|
|
|
|
|
|
class PhoneCommon(models.AbstractModel):
|
|
_inherit = 'phone.common'
|
|
|
|
@api.model
|
|
def click2dial(self, erp_number):
|
|
res = super(PhoneCommon, self).click2dial(erp_number)
|
|
if not erp_number:
|
|
raise UserError(_('Missing phone number'))
|
|
|
|
user, ast_server, ast_manager = \
|
|
self.env['asterisk.server']._connect_to_asterisk()
|
|
ast_number = self.convert_to_dial_number(erp_number)
|
|
# Add 'out prefix'
|
|
if ast_server.out_prefix:
|
|
_logger.debug('Out prefix = %s', ast_server.out_prefix)
|
|
ast_number = '%s%s' % (ast_server.out_prefix, ast_number)
|
|
_logger.debug('Number to be sent to Asterisk = %s', ast_number)
|
|
|
|
# The user should have a CallerID
|
|
if not user.callerid:
|
|
raise UserError(_('No callerID configured for the current user'))
|
|
|
|
variable = []
|
|
if user.asterisk_chan_type == 'SIP':
|
|
# We can only have one alert-info header in a SIP request
|
|
if user.alert_info:
|
|
variable.append(
|
|
'SIPAddHeader=Alert-Info: %s' % user.alert_info)
|
|
elif ast_server.alert_info:
|
|
variable.append(
|
|
'SIPAddHeader=Alert-Info: %s' % ast_server.alert_info)
|
|
if user.variable:
|
|
for user_variable in user.variable.split('|'):
|
|
variable.append(user_variable.strip())
|
|
channel = '%s/%s' % (user.asterisk_chan_type, user.resource)
|
|
if user.dial_suffix:
|
|
channel += '/%s' % user.dial_suffix
|
|
|
|
try:
|
|
ast_manager.Originate(
|
|
channel,
|
|
context=ast_server.context,
|
|
extension=ast_number,
|
|
priority=unicode(ast_server.extension_priority),
|
|
timeout=unicode(ast_server.wait_time * 1000),
|
|
caller_id=user.callerid,
|
|
account=user.cdraccount,
|
|
variable=variable)
|
|
except Exception, e:
|
|
_logger.error(
|
|
"Error in the Originate request to Asterisk server %s",
|
|
ast_server.ip_address)
|
|
_logger.error(
|
|
"Here are the details of the error: '%s'", unicode(e))
|
|
raise UserError(
|
|
_("Click to dial with Asterisk failed.\nHere is the error: "
|
|
"'%s'")
|
|
% unicode(e))
|
|
finally:
|
|
ast_manager.Logoff()
|
|
|
|
res['dialed_number'] = ast_number
|
|
return res
|