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# -*- coding: utf-8 -*-
# (c) 2010-2013 Alexis de Lattre <alexis.delattre@akretion.com>
# (c) 2014-2016 Trever L. Adams <trever.adams@gmail.com>
# License AGPL-3 - See http://www.gnu.org/licenses/agpl-3.0.html
from openerp.osv import fields, orm
from openerp.tools.translate import _
import logging
try:
from freeswitchESL import ESL
except ImportError:
import ESL
import StringIO
import re
import json
_logger = logging.getLogger(__name__)
class freeswitch_server(orm.Model):
'''FreeSWITCH server object, stores the parameters of the FreeSWITCH
Servers'''
_name = "freeswitch.server"
_description = "FreeSWITCH Servers"
_columns = {
'name': fields.char('FreeSWITCH Server Name', size=50, required=True),
'active': fields.boolean(
'Active', help="The active field allows you to hide the "
"FreeSWITCH server without deleting it."),
'ip_address': fields.char(
'FreeSWITCH IP address or DNS', size=50, required=True,
help="IP address or DNS name of the FreeSWITCH server."),
'port': fields.integer(
'Port', required=True,
help="TCP port on which the FreeSWITCH Event Socket listens. "
"Defined in "
"/etc/freeswitch/autoload_configs/event_socket.conf.xml on "
"FreeSWITCH."),
'out_prefix': fields.char(
'Out Prefix', size=4, help="Prefix to dial to make outgoing "
"calls. If you don't use a prefix to make outgoing calls, "
"leave empty."),
'password': fields.char(
'Event Socket Password', size=30, required=True,
help="Password that OpenERP/Odoo will use to communicate with the "
"FreeSWITCH Event Socket. Refer to "
"/etc/freeswitch/autoload_configs/event_socket.conf.xml "
"on your FreeSWITCH server."),
'context': fields.char(
'Dialplan Context', size=50, required=True,
help="FreeSWITCH dialplan context from which the calls will be "
"made; e.g. 'XML default'. Refer to /etc/freeswitch/dialplan/* "
"on your FreeSWITCH server."),
'wait_time': fields.integer(
'Wait Time (sec)', required=True,
help="Amount of time (in seconds) FreeSWITCH will try to reach "
"the user's phone before hanging up."),
'alert_info': fields.char(
'Alert-Info SIP Header', size=255,
help="Set Alert-Info header in SIP request to user's IP Phone "
"for the click2dial feature. If empty, the Alert-Info header "
"will not be added. You can use it to have a special ring tone "
"for click2dial (a silent one !) or to activate auto-answer "
"for example."),
'company_id': fields.many2one(
'res.company', 'Company',
help="Company who uses the FreeSWITCH server."),
}
_defaults = {
'active': True,
'port': 8021, # Default Event Socket port
'context': 'XML default',
'wait_time': 60,
'company_id': lambda self, cr, uid, context:
self.pool['res.company']._company_default_get(
cr, uid, 'freeswitch.server', context=context),
}
def _check_validity(self, cr, uid, ids):
for server in self.browse(cr, uid, ids):
out_prefix = ('Out prefix', server.out_prefix)
dialplan_context = ('Dialplan context', server.context)
alert_info = ('Alert-Info SIP header', server.alert_info)
password = ('Event Socket password', server.password)
if out_prefix[1] and not out_prefix[1].isdigit():
raise orm.except_orm(
_('Error:'),
_("Only use digits for the '%s' on the FreeSWITCH server "
"'%s'" % (out_prefix[0], server.name)))
if server.wait_time < 1 or server.wait_time > 120:
raise orm.except_orm(
_('Error:'),
_("You should set a 'Wait time' value between 1 and 120 "
"seconds for the FreeSWITCH server '%s'"
% server.name))
if server.port > 65535 or server.port < 1:
raise orm.except_orm(
_('Error:'),
_("You should set a TCP port between 1 and 65535 for the "
"FreeSWITCH server '%s'" % server.name))
for check_str in [dialplan_context, alert_info, password]:
if check_str[1]:
try:
check_str[1].encode('ascii')
except UnicodeEncodeError:
raise orm.except_orm(
_('Error:'),
_("The '%s' should only have ASCII caracters for "
"the FreeSWITCH server '%s'."
% (check_str[0], server.name)))
return True
_constraints = [(
_check_validity,
"Error message in raise",
[
'out_prefix', 'wait_time', 'port',
'context', 'alert_info', 'password']
)]
def _get_freeswitch_server_from_user(self, cr, uid, context=None):
'''Returns an freeswitch.server browse object'''
# We check if the user has an FreeSWITCH server configured
user = self.pool['res.users'].browse(cr, uid, uid, context=context)
if user.freeswitch_server_id.id:
fs_server = user.freeswitch_server_id
else:
freeswitch_server_ids = self.search(
cr, uid, [('company_id', '=', user.company_id.id)],
context=context)
# If the user doesn't have an freeswitch server,
# we take the first one of the user's company
if not freeswitch_server_ids:
raise orm.except_orm(
_('Error:'),
_("No FreeSWITCH server configured for the company '%s'.")
% user.company_id.name)
else:
fs_server = self.browse(
cr, uid, freeswitch_server_ids[0], context=context)
servers = self.pool.get('freeswitch.server')
server_ids = servers.search(cr, uid, [('id', '=', fs_server.id)],
context=context)
fake_fs_server = servers.browse(cr, uid, server_ids, context=context)
for rec in fake_fs_server:
fs_server = rec
break
return fs_server
def _connect_to_freeswitch(self, cr, uid, context=None):
'''
Open the connection to the FreeSWITCH Event Socket
Returns an instance of the FreeSWITCH Event Socket
'''
user = self.pool['res.users'].browse(cr, uid, uid, context=context)
fs_server = self._get_freeswitch_server_from_user(
cr, uid, context=context)
# We check if the current user has a chan type
if not user.freeswitch_chan_type:
raise orm.except_orm(
_('Error:'),
_('No channel type configured for the current user.'))
# We check if the current user has an internal number
if not user.resource:
raise orm.except_orm(
_('Error:'),
_('No resource name configured for the current user.'))
_logger.debug(
"User's phone: %s/%s" % (user.freeswitch_chan_type, user.resource))
_logger.debug(
"FreeSWITCH server: %s:%d"
% (fs_server.ip_address, fs_server.port))
# Connect to the FreeSWITCH Event Socket
try:
fs_manager = ESL.ESLconnection(
str(fs_server.ip_address),
str(fs_server.port), str(fs_server.password))
except Exception, e:
_logger.error(
"Error in the request to the FreeSWITCH Event Socket %s"
% fs_server.ip_address)
_logger.error("Here is the error message: %s" % e)
raise orm.except_orm(
_('Error:'),
_("Problem in the request from OpenERP to FreeSWITCH. "
"Here is the error message: %s" % e))
return (user, fs_server, fs_manager)
def test_es_connection(self, cr, uid, ids, context=None):
assert len(ids) == 1, 'Only 1 ID'
fs_server = self.browse(cr, uid, ids[0], context=context)
fs_manager = False
try:
fs_manager = ESL.ESLconnection(
str(fs_server.ip_address),
str(fs_server.port), str(fs_server.password))
except Exception, e:
raise orm.except_orm(
_("Connection Test Failed!"),
_("Here is the error message: %s" % e))
finally:
try:
if fs_manager.connected() is not 1:
raise orm.except_orm(
_("Connection Test Failed!"),
_("Check Host, Port and Password."))
else:
fs_manager.disconnect()
except Exception, e:
pass
raise orm.except_orm(
_("Connection Test Successful!"),
_("OpenERP can successfully login to the FreeSWITCH Event "
"Socket."))
def _get_calling_number(self, cr, uid, context=None):
user, fs_server, fs_manager = self._connect_to_freeswitch(
cr, uid, context=context)
calling_party_number = False
try:
is_fq_res = user.resource.rfind('@')
if is_fq_res > 0:
resource = user.resource[0:is_fq_res]
else:
resource = user.resource
request = "channels like /" + re.sub(r'/', r':', resource) + \
("/" if user.freeswitch_chan_type == "FreeTDM" else "@") + \
" as json"
ret = fs_manager.api('show', str(request))
f = json.load(StringIO.StringIO(ret.getBody()))
if int(f['row_count']) > 0:
for x in range(0, int(f['row_count'])):
if (is_fq_res > 0 and f['rows'][x]['presence_id'] !=
user.resource):
continue
if (f['rows'][x]['cid_num'] == user.internal_number or
len(f['rows'][x]['cid_num']) < 3):
calling_party_number = f['rows'][x]['dest']
else:
calling_party_number = f['rows'][x]['cid_num']
except Exception, e:
_logger.error(
"Error in the Status request to FreeSWITCH server %s"
% fs_server.ip_address)
_logger.error(
"Here are the details of the error: '%s'" % unicode(e))
raise orm.except_orm(
_('Error:'),
_("Can't get calling number from FreeSWITCH.\nHere is the "
"error: '%s'" % unicode(e)))
finally:
fs_manager.disconnect()
_logger.debug("Calling party number: '%s'" % calling_party_number)
if calling_party_number and calling_party_number.isdigit():
return calling_party_number
else:
return False
def get_record_from_my_channel(self, cr, uid, context=None):
calling_number = self.pool['freeswitch.server']._get_calling_number(
cr, uid, context=context)
# calling_number = "0641981246"
if calling_number:
record = self.pool['phone.common'].get_record_from_phone_number(
cr, uid, calling_number, context=context)
if record:
return record
else:
return calling_number
else:
return False
class res_users(orm.Model):
_inherit = "res.users"
_columns = {
'internal_number': fields.char(
'Internal Number', size=15,
help="User's internal phone number."),
'dial_suffix': fields.char(
'User-specific Dial Suffix', size=15,
help="User-specific dial suffix such as aa=2wb for SCCP "
"auto answer."),
'callerid': fields.char(
'Caller ID', size=50,
help="Caller ID used for the calls initiated by this user. "
"This must be in the form of 'Name <NUMBER>'."),
'cdraccount': fields.char(
'CDR Account', size=50,
help="Call Detail Record (CDR) account used for billing this "
"user."),
'freeswitch_chan_type': fields.selection([
('user', 'SIP'),
('FreeTDM', 'FreeTDM'),
('verto.rtc', 'Verto'),
('skinny', 'Skinny'),
('h323', 'H323'),
('dingaling', 'XMPP/JINGLE'),
('gsmopen', 'GSM SMS/Voice'),
('skypeopen', 'SkypeOpen'),
('Khomp', 'Khomp'),
('opal', 'Opal Multi-protocol'),
('portaudio', 'Portaudio'),
], 'FreeSWITCH Channel Type',
help="FreeSWITCH channel type, as used in the FreeSWITCH "
"dialplan. If the user has a regular IP phone, the channel type "
"is 'SIP'. Use Verto for verto.rtc connections only if you "
"haven't added '${verto_contact ${dialed_user}@${dialed_domain}}' "
"to the default dial string. Otherwise, use SIP. (This better "
"allows for changes to the user directory and changes in type of "
"phone without the need for further changes in OpenERP/Odoo.)"),
'resource': fields.char(
'Resource Name', size=64,
help="Resource name for the channel type selected. For example, "
"if you use 'user/phone1' in your FreeSWITCH dialplan to ring "
"the SIP phone of this user, then the resource name for this user "
"is 'phone1'. For a SIP phone, the phone number is often used as "
"resource name, but not always. FreeTDM will be the span followed "
"by the port (i.e. 1/5)."),
'alert_info': fields.char(
'User-specific Alert-Info SIP Header', size=255,
help="Set a user-specific Alert-Info header in SIP request to "
"user's IP Phone for the click2dial feature. If empty, the "
"Alert-Info header will not be added. You can use it to have a "
"special ring tone for click2dial (a silent one !) or to "
"activate auto-answer for example."),
'variable': fields.char(
'User-specific Variable', size=255,
help="Set a user-specific 'Variable' field in the FreeSWITCH "
"Event Socket 'originate' request for the click2dial "
"feature. If you want to have several variable headers, separate "
"them with '|'."),
'freeswitch_server_id': fields.many2one(
'freeswitch.server', 'FreeSWITCH Server',
help="FreeSWITCH server on which the user's phone is connected. "
"If you leave this field empty, it will use the first FreeSWITCH "
"server of the user's company."),
}
_defaults = {
'freeswitch_chan_type': 'user',
}
def _check_validity(self, cr, uid, ids):
for user in self.browse(cr, uid, ids):
strings_to_check = [
(_('Resource Name'), user.resource),
(_('Internal Number'), user.internal_number),
(_('Caller ID'), user.callerid),
]
for check_string in strings_to_check:
if check_string[1]:
try:
check_string[1].encode('ascii')
except UnicodeEncodeError:
raise orm.except_orm(
_('Error:'),
_("The '%s' for the user '%s' should only have "
"ASCII characters.")
% (check_string[0], user.name))
return True
_constraints = [(
_check_validity,
"Error message in raise",
['resource', 'internal_number', 'callerid']
)]
class PhoneCommon(orm.AbstractModel):
_inherit = 'phone.common'
def click2dial(self, cr, uid, erp_number, context=None):
res = super(PhoneCommon, self).click2dial(
cr, uid, erp_number, context=context)
if not erp_number:
raise orm.except_orm(
_('Error:'),
_('Missing phone number.'))
user, fs_server, fs_manager = \
self.pool['freeswitch.server']._connect_to_freeswitch(
cr, uid, context=context)
fs_number = self.convert_to_dial_number(
cr, uid, erp_number, context=context)
# Add 'out prefix'
if fs_server.out_prefix:
_logger.debug('Out prefix = %s' % fs_server.out_prefix)
fs_number = '%s%s' % (fs_server.out_prefix, fs_number)
_logger.debug('Number to be sent to FreeSWITCH = %s' % fs_number)
# The user should have a CallerID
if not user.callerid:
raise orm.except_orm(
_('Error:'),
_('No callerID configured for the current user.'))
variable = ""
if user.freeswitch_chan_type == 'user':
# We can only have one alert-info header in a SIP request
if user.alert_info:
variable += 'alert_info=' + user.alert_info
elif fs_server.alert_info:
variable += 'alert_info=' + fs_server.alert_info
if user.variable:
for user_variable in user.variable.split('|'):
if len(variable) and len(user_variable):
variable += ','
variable += user_variable.strip()
if user.callerid:
caller_name = re.search(r'([^<]*).*',
user.callerid).group(1).strip()
caller_number = re.search(r'.*<(.*)>.*',
user.callerid).group(1).strip()
if caller_name:
if len(variable):
variable += ','
caller_name = caller_name.replace(",", r"\,")
variable += 'effective_caller_id_name=\'' + caller_name + '\''
if caller_number:
if len(variable):
variable += ','
variable += 'effective_caller_id_number=\'' + \
caller_number + '\''
if fs_server.wait_time != 60:
if len(variable):
variable += ','
variable += 'ignore_early_media=true' + ','
variable += 'originate_timeout=' + str(fs_server.wait_time)
if len(variable):
variable += ','
variable += 'odoo_connector=true'
channel = '%s/%s' % (user.freeswitch_chan_type, user.resource)
if user.dial_suffix:
channel += '/%s' % user.dial_suffix
try:
# originate <csv global vars>user/2005 1005 DP_TYPE DP_NAME
# 'Caller ID name showed to aleg' 90125
dial_string = (('<' + variable + '>') if variable else '') + \
channel + ' ' + fs_number + ' ' + fs_server.context + ' ' + \
'\'' + self.get_name_from_phone_number(cr, uid, fs_number) + \
'\' ' + fs_number
fs_manager.api('originate', dial_string.encode('utf-8'))
except Exception, e:
_logger.error(
"Error in the Originate request to FreeSWITCH server %s"
% fs_server.ip_address)
_logger.error(
"Here are the details of the error: '%s'" % unicode(e))
raise orm.except_orm(
_('Error:'),
_("Click to dial with FreeSWITCH failed.\nHere is the error: "
"'%s'")
% unicode(e))
finally:
fs_manager.disconnect()
res['dialed_number'] = fs_number
return res