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2.2 KiB

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Cleanup previous test run
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!python {model: project.issue}: |
res = self.search(cr, uid, [('name', '=', 'My monitor is flickering')])
self.unlink(cr, uid, res)
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Create a new Issue
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!record {model: project.issue, id: issue1, view: False}:
name: "My monitor is flickering"
project_id: project.project_project_1
priority: "3"
user_id: base.user_root
partner_id: base.res_partner_2
email_from: agr@agrolait.com
categ_ids:
- project_issue.project_issue_category_01
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Close the Issue
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!python {model: project.issue}: |
self.case_close(cr, uid, [ref("issue1")])
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Force the Issue's Create Date and Close Date
Created friday before opening hour, closed on next monday near closing hour
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!python {model: project.issue}: |
import time
self.write(cr, uid, [ref("issue1"),], {
'create_date': time.strftime('2013-11-22 06:15:00'),
'date_closed': time.strftime('2013-11-25 16:45:00'),
})
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There should be Service Level info generated on the Issue
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!assert {model: project.issue, id: issue1, string: Issue should have calculated service levels}:
- len(sla_control_ids) == 2
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Assign an additional "Response SLA" to the Contract
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!python {model: account.analytic.account}: |
self.write(cr, uid, [ref('project.project_project_1_account_analytic_account')],
{'sla_ids': [(4, ref('sla_response'))]})
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Button to Reapply the SLA Definition
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!python {model: project.sla}: |
self._reapply_slas(cr, uid, [ref('sla_resolution')], recalc_closed=True)
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There should be two Service Level lines generated on the Issue
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!assert {model: project.issue, id: issue1, string: Issue should have two calculated service levels}:
- len(sla_control_ids) == 2
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The Issue's Resolution SLA should be "3 business days"
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!python {model: project.issue}: |
issue = self.browse(cr, uid, ref('issue1'))
for x in issue.sla_control_ids:
print x.sla_line_id.name
if x.sla_line_id.id == ref("sla_resolution_rule2"):
assert x.sla_achieved == 1, "Issue resolution SLA should be achieved"
break
else:
assert False, 'Issue Resolution SLA should be "3 business days"'