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<div class="document" id="customizable-unsubscription-process-on-mass-mailing-emails">
<h1 class="title">Customizable unsubscription process on mass mailing emails</h1>

<!-- !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!! This file is generated by oca-gen-addon-readme !!
!! changes will be overwritten.                   !!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! -->
<p><a class="reference external" href="https://odoo-community.org/page/development-status"><img alt="Beta" src="https://img.shields.io/badge/maturity-Beta-yellow.png" /></a> <a class="reference external" href="http://www.gnu.org/licenses/agpl-3.0-standalone.html"><img alt="License: AGPL-3" src="https://img.shields.io/badge/licence-AGPL--3-blue.png" /></a> <a class="reference external" href="https://github.com/OCA/social/tree/11.0/mass_mailing_custom_unsubscribe"><img alt="OCA/social" src="https://img.shields.io/badge/github-OCA%2Fsocial-lightgray.png?logo=github" /></a> <a class="reference external" href="https://translation.odoo-community.org/projects/social-11-0/social-11-0-mass_mailing_custom_unsubscribe"><img alt="Translate me on Weblate" src="https://img.shields.io/badge/weblate-Translate%20me-F47D42.png" /></a> <a class="reference external" href="https://runbot.odoo-community.org/runbot/205/11.0"><img alt="Try me on Runbot" src="https://img.shields.io/badge/runbot-Try%20me-875A7B.png" /></a></p>
<p>This addon extends the unsubscription form to let you:</p>
<ul class="simple">
<li>Choose which mailing lists are not cross-unsubscriptable when unsubscribing
from a different one.</li>
<li>Know why and when a contact has been subscribed or unsubscribed from a
mass mailing.</li>
<li>Provide proof on why you are sending mass mailings to a given contact, as
required by the GDPR in Europe.</li>
</ul>
<p><strong>Table of contents</strong></p>
<div class="contents local topic" id="contents">
<ul class="simple">
<li><a class="reference internal" href="#configuration" id="id1">Configuration</a></li>
<li><a class="reference internal" href="#usage" id="id2">Usage</a></li>
<li><a class="reference internal" href="#known-issues-roadmap" id="id3">Known issues / Roadmap</a></li>
<li><a class="reference internal" href="#bug-tracker" id="id4">Bug Tracker</a></li>
<li><a class="reference internal" href="#credits" id="id5">Credits</a><ul>
<li><a class="reference internal" href="#authors" id="id6">Authors</a></li>
<li><a class="reference internal" href="#contributors" id="id7">Contributors</a></li>
<li><a class="reference internal" href="#maintainers" id="id8">Maintainers</a></li>
</ul>
</li>
</ul>
</div>
<div class="section" id="configuration">
<h1><a class="toc-backref" href="#id1">Configuration</a></h1>
<p>You can customize what reasons will be displayed to your unsubscriptors when
they are going to unsubscribe. To do it:</p>
<ol class="arabic simple">
<li>Go to <em>Mass Mailing &gt; Configuration &gt; Unsubscription Reasons</em>.</li>
<li>Create / edit / remove / sort as usual.</li>
<li>If <em>Details required</em> is enabled, they will have to fill a text area to
continue.</li>
</ol>
</div>
<div class="section" id="usage">
<h1><a class="toc-backref" href="#id2">Usage</a></h1>
<p>Once configured:</p>
<ol class="arabic simple">
<li>Go to <em>Mass Mailing &gt; Mailings &gt; Mass Mailings &gt; Create</em>.</li>
<li>Edit your mass mailing at wish, but remember to add a snippet from
<em>Footers</em>, so people have an <em>Unsubscribe</em> link.</li>
<li>Send it.</li>
<li>If somebody gets unsubscribed, you will see logs about that under
<em>Mass Mailing &gt; Mailings &gt; Unsubscriptions</em>.</li>
</ol>
</div>
<div class="section" id="known-issues-roadmap">
<h1><a class="toc-backref" href="#id3">Known issues / Roadmap</a></h1>
<ul class="simple">
<li>As version 11 has introduced a new relation type between mailing lists and
contacts that has multiple usability issues that are being reworked by Odoo
to land in version 12, this module falls back to the version 10 behaviour in
which one contact belonged to just one list.</li>
<li>This module replaces AJAX submission core implementation from the mailing
list management form, because it is impossible to extend it. When
<a class="reference external" href="https://github.com/odoo/odoo/pull/14386">https://github.com/odoo/odoo/pull/14386</a> gets merged (which upstreams most
needed changes), this addon will need a refactoring (mostly removing
duplicated functionality and depending on it instead of replacing it). In the
mean time, there is a little chance that this introduces some
incompatibilities with other addons that depend on <tt class="docutils literal">website_mass_mailing</tt>.</li>
</ul>
</div>
<div class="section" id="bug-tracker">
<h1><a class="toc-backref" href="#id4">Bug Tracker</a></h1>
<p>Bugs are tracked on <a class="reference external" href="https://github.com/OCA/social/issues">GitHub Issues</a>.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us smashing it by providing a detailed and welcomed
<a class="reference external" href="https://github.com/OCA/social/issues/new?body=module:%20mass_mailing_custom_unsubscribe%0Aversion:%2011.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**">feedback</a>.</p>
<p>Do not contact contributors directly about support or help with technical issues.</p>
</div>
<div class="section" id="credits">
<h1><a class="toc-backref" href="#id5">Credits</a></h1>
<div class="section" id="authors">
<h2><a class="toc-backref" href="#id6">Authors</a></h2>
<ul class="simple">
<li>Tecnativa</li>
</ul>
</div>
<div class="section" id="contributors">
<h2><a class="toc-backref" href="#id7">Contributors</a></h2>
<ul class="simple">
<li>Rafael Blasco &lt;<a class="reference external" href="mailto:rafael.blasco&#64;tecnativa.com">rafael.blasco&#64;tecnativa.com</a>&gt;</li>
<li>Antonio Espinosa &lt;<a class="reference external" href="mailto:antonio.espinosa&#64;tecnativa.com">antonio.espinosa&#64;tecnativa.com</a>&gt;</li>
<li>Jairo Llopis &lt;<a class="reference external" href="mailto:jairo.llopis&#64;tecnativa.com">jairo.llopis&#64;tecnativa.com</a>&gt;</li>
<li>David Vidal &lt;<a class="reference external" href="mailto:david.vidal&#64;tecnativa.com">david.vidal&#64;tecnativa.com</a>&gt;</li>
</ul>
</div>
<div class="section" id="maintainers">
<h2><a class="toc-backref" href="#id8">Maintainers</a></h2>
<p>This module is maintained by the OCA.</p>
<a class="reference external image-reference" href="https://odoo-community.org"><img alt="Odoo Community Association" src="https://odoo-community.org/logo.png" /></a>
<p>OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.</p>
<p>This module is part of the <a class="reference external" href="https://github.com/OCA/social/tree/11.0/mass_mailing_custom_unsubscribe">OCA/social</a> project on GitHub.</p>
<p>You are welcome to contribute. To learn how please visit <a class="reference external" href="https://odoo-community.org/page/Contribute">https://odoo-community.org/page/Contribute</a>.</p>
</div>
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