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  1. .. image:: https://img.shields.io/badge/licence-AGPL--3-blue.svg
  2. :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
  3. :alt: License: AGPL-3
  4. ========================
  5. Base Search Mail Content
  6. ========================
  7. This module adds the capability to find any object (e.g. project issues or
  8. helpdesk ticket) based on the conversation threads associated to them.
  9. This will be useful in models that make intense use of messages,
  10. like project issues or helpdesk tickets.
  11. A project issue or helpdesk ticket can contain tens of mails or notes
  12. associated, based on the feedback that the person responsible for the ticket
  13. maintains, including conversations with the person that raised the issue.
  14. A user may often want to find issues or tickets, based on the past
  15. conversations that were recorded, as much as he/she needs to search
  16. in their mail for past conversations.
  17. This module will add dynamically a field 'message_content' to the search view of
  18. any model that inherits from the mail.thread.
  19. The current search capabilities include searching into the subject, body,
  20. email from, reply to and record name.
  21. Installation
  22. ============
  23. This module depends on the module 'base_search_fuzzy' to ensure that
  24. searches on emails are based on indexes. Please read carefully the install
  25. instructions:
  26. https://github.com/OCA/server-tools/blob/9.0/base_search_fuzzy/README.rst
  27. This module installs by default the indexes that are required to
  28. perform the searches on mail messages.
  29. Usage
  30. =====
  31. Go to any model that contains a chatter (e.g. Partners, Leads, ...). Search
  32. for content in field 'Message Content'.
  33. .. image:: https://odoo-community.org/website/image/ir.attachment/5784_f2813bd/datas
  34. :alt: Try me on Runbot
  35. :target: https://runbot.odoo-community.org/runbot/server-tools/9.0
  36. Bug Tracker
  37. ===========
  38. Bugs are tracked on `GitHub Issues
  39. <https://github.com/OCA/social/issues>`_. In case of trouble, please
  40. check there if your issue has already been reported. If you spotted it first,
  41. help us smashing it by providing a detailed and welcomed feedback.
  42. Credits
  43. =======
  44. Images
  45. ------
  46. * Odoo Community Association: `Icon <https://github.com/OCA/maintainer-tools/blob/master/template/module/static/description/icon.svg>`_.
  47. Contributors
  48. ------------
  49. * Jordi Ballester Alomar <jordi.ballester@eficent.com>
  50. * Serpent Consulting Services Pvt. Ltd. <support@serpentcs.com>
  51. * Lois Rilo Antelo <lois.rilo@eficent.com>
  52. * Aaron Henriquez <ahenriquez@eficent.com>
  53. Maintainer
  54. ----------
  55. .. image:: https://odoo-community.org/logo.png
  56. :alt: Odoo Community Association
  57. :target: https://odoo-community.org
  58. This module is maintained by the OCA.
  59. OCA, or the Odoo Community Association, is a nonprofit organization whose
  60. mission is to support the collaborative development of Odoo features and
  61. promote its widespread use.
  62. To contribute to this module, please visit https://odoo-community.org.