You can not select more than 25 topics Topics must start with a letter or number, can include dashes ('-') and can be up to 35 characters long.

86 lines
2.8 KiB

  1. .. image:: https://img.shields.io/badge/licence-AGPL--3-blue.svg
  2. :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
  3. :alt: License: AGPL-3
  4. ========================
  5. Base Search Mail Content
  6. ========================
  7. This module adds the capability to find on any object (e.g. project issues or
  8. helpdesk ticket) based on the conversation threads associated to them.
  9. This will be useful in models that make intense use of messages,
  10. like project issues or helpdesk tickets.
  11. A project issue or helpdesk ticket can contain tens of mails or notes
  12. associated, based on the feedback that the person responsible for the ticket
  13. maintains, including conversations with the person that raised the issue.
  14. A user may often want to find issues or tickets, based on the past
  15. conversations that were recorded, as much as he or she needs to search
  16. in their mail for past conversations.
  17. This module will add dynamically a field 'message_content' to the search view of
  18. any model that inherits from the mail.thread.
  19. The current search capabilities include searching into the subject, body,
  20. email from, reply to and record name.
  21. Installation
  22. ============
  23. This module depends on the module 'base_search_fuzzy' to ensure that
  24. searches on emails are based on indexes. Please read carefully the
  25. `install instructions <https://github.com/OCA/server-tools/blob/10.0/base_search_fuzzy/README.rst>`_.
  26. This module installs by default the indexes that are required to
  27. perform the searches on mail messages.
  28. Usage
  29. =====
  30. Go to any model that contains a chatter (e.g. Contacts, ...). Search
  31. for content in field 'Message Content'.
  32. .. image:: https://odoo-community.org/website/image/ir.attachment/5784_f2813bd/datas
  33. :alt: Try me on Runbot
  34. :target: https://runbot.odoo-community.org/runbot/server-tools/10.0
  35. Bug Tracker
  36. ===========
  37. Bugs are tracked on `GitHub Issues
  38. <https://github.com/OCA/social/issues>`_. In case of trouble, please
  39. check there if your issue has already been reported. If you spotted it first,
  40. help us smashing it by providing a detailed and welcomed feedback.
  41. Credits
  42. =======
  43. Images
  44. ------
  45. * Odoo Community Association: `Icon <https://github.com/OCA/maintainer-tools/blob/master/template/module/static/description/icon.svg>`_.
  46. Contributors
  47. ------------
  48. * Jordi Ballester Alomar <jordi.ballester@eficent.com>
  49. * Serpent Consulting Services Pvt. Ltd. <support@serpentcs.com>
  50. * Lois Rilo Antelo <lois.rilo@eficent.com>
  51. * Aaron Henriquez <ahenriquez@eficent.com>
  52. Maintainer
  53. ----------
  54. .. image:: https://odoo-community.org/logo.png
  55. :alt: Odoo Community Association
  56. :target: https://odoo-community.org
  57. This module is maintained by the OCA.
  58. OCA, or the Odoo Community Association, is a nonprofit organization whose
  59. mission is to support the collaborative development of Odoo features and
  60. promote its widespread use.
  61. To contribute to this module, please visit https://odoo-community.org.