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  1. .. image:: https://img.shields.io/badge/licence-AGPL--3-blue.svg
  2. :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
  3. :alt: License: AGPL-3
  4. ===============
  5. Message forward
  6. ===============
  7. This module was written to extend the functionality of mails to support
  8. forwarding them to another contact or database object.
  9. * **To another object of the database:** All its followers are notified
  10. according to their settings.
  11. * **To other contacts:** They recieve the forwarded message according to the
  12. usual notification rules of Odoo.
  13. Configuration
  14. =============
  15. When installed, this module allows forwarding to a limited selection of
  16. database models, that will get automatically updated when you install other
  17. modules.
  18. This list can be customized by a user that has *Technical Features* permission.
  19. To do it:
  20. * Go to *Settings > Technical > Database Structure > Referenceable Models*.
  21. * Any model there with *Mail forward target* enabled will appear in the list of
  22. models that can get forwarded messages.
  23. * If you want to *remove* a model from the list, it's usually better to just
  24. *disable* its check box instead of deleting it, because that record might
  25. be used by other modules.
  26. Usage
  27. =====
  28. To use this module, you need to:
  29. * Go to any view that has a message thread.
  30. * Press *Forward* (the button with a curved arrow pointing to the right).
  31. * Modify the subject if you wish.
  32. * If you want to forward the message to an *object*, choose it from the
  33. selector.
  34. * If you want to forward the message to some partner(s), add them in the
  35. selector.
  36. * Modify the message if you want.
  37. * Add attachments if you want.
  38. * If the message contains attachments, you can turn on the *Move attachments*
  39. option, and those will get attached to the new object.
  40. You will need to install the *document* module and have at least *User*
  41. permissions for *Knowledge* to see the effect.
  42. .. info::
  43. Technical note: Internally, forwarded messages are modified copies of
  44. original ones, but attachments are references to the exact originals to
  45. avoid duplicating disk space. Keep that in mind when managing permissions.
  46. .. image:: https://odoo-community.org/website/image/ir.attachment/5784_f2813bd/datas
  47. :alt: Try me on Runbot
  48. :target: https://runbot.odoo-community.org/runbot/205/8.0
  49. For further information, please visit:
  50. * https://www.odoo.com/forum/help-1
  51. Bug Tracker
  52. ===========
  53. Bugs are tracked on `GitHub Issues
  54. <https://github.com/OCA/social/issues>`_. In case of trouble, please
  55. check there if your issue has already been reported. If you spotted it first,
  56. help us smashing it by providing a detailed and welcomed feedback.
  57. Credits
  58. =======
  59. Contributors
  60. ------------
  61. * Jairo Llopis <jairo.llopis@tecnativa.com>
  62. * Emanuel Cino <ecino@compassion.ch>
  63. Maintainer
  64. ----------
  65. .. image:: https://odoo-community.org/logo.png
  66. :alt: Odoo Community Association
  67. :target: https://odoo-community.org
  68. This module is maintained by the OCA.
  69. OCA, or the Odoo Community Association, is a nonprofit organization whose
  70. mission is to support the collaborative development of Odoo features and
  71. promote its widespread use.
  72. To contribute to this module, please visit http://odoo-community.org.