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/* |
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:Author: David Goodger (goodger@python.org) |
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:Id: $Id: html4css1.css 7952 2016-07-26 18:15:59Z milde $ |
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See http://docutils.sf.net/docs/howto/html-stylesheets.html for how to |
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</style> |
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</head> |
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<body> |
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<div class="document" id="email-tracking"> |
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<h1 class="title">Email tracking</h1> |
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<!-- !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! |
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!! This file is generated by oca-gen-addon-readme !! |
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!! changes will be overwritten. !! |
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!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! --> |
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<p><a class="reference external" href="https://odoo-community.org/page/development-status"><img alt="Beta" src="https://img.shields.io/badge/maturity-Beta-yellow.png" /></a> <a class="reference external" href="http://www.gnu.org/licenses/agpl-3.0-standalone.html"><img alt="License: AGPL-3" src="https://img.shields.io/badge/licence-AGPL--3-blue.png" /></a> <a class="reference external" href="https://github.com/OCA/social/tree/12.0/mail_tracking"><img alt="OCA/social" src="https://img.shields.io/badge/github-OCA%2Fsocial-lightgray.png?logo=github" /></a> <a class="reference external" href="https://translation.odoo-community.org/projects/social-12-0/social-12-0-mail_tracking"><img alt="Translate me on Weblate" src="https://img.shields.io/badge/weblate-Translate%20me-F47D42.png" /></a> <a class="reference external" href="https://runbot.odoo-community.org/runbot/205/12.0"><img alt="Try me on Runbot" src="https://img.shields.io/badge/runbot-Try%20me-875A7B.png" /></a></p> |
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<p>This module shows email notification tracking status for any messages in |
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mail thread (chatter). Each notified partner will have an intuitive icon just |
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right to his name.</p> |
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<p><strong>Table of contents</strong></p> |
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<div class="contents local topic" id="contents"> |
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<ul class="simple"> |
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<li><a class="reference internal" href="#installation" id="id1">Installation</a></li> |
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<li><a class="reference internal" href="#usage" id="id2">Usage</a></li> |
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<li><a class="reference internal" href="#bug-tracker" id="id3">Bug Tracker</a></li> |
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<li><a class="reference internal" href="#credits" id="id4">Credits</a><ul> |
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<li><a class="reference internal" href="#authors" id="id5">Authors</a></li> |
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<li><a class="reference internal" href="#contributors" id="id6">Contributors</a></li> |
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<li><a class="reference internal" href="#other-credits" id="id7">Other credits</a><ul> |
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<li><a class="reference internal" href="#images" id="id8">Images</a></li> |
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</ul> |
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</li> |
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<li><a class="reference internal" href="#maintainers" id="id9">Maintainers</a></li> |
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</ul> |
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</li> |
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</ul> |
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</div> |
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<div class="section" id="installation"> |
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<h1><a class="toc-backref" href="#id1">Installation</a></h1> |
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<p>If you’re using a multi-database installation (with or without dbfilter option) |
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where /web/databse/selector returns a list of more than one database, then |
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you need to add <tt class="docutils literal">mail_tracking</tt> addon to wide load addons list |
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(by default, only <tt class="docutils literal">web</tt> addon), setting <tt class="docutils literal"><span class="pre">--load</span></tt> option. |
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For example, <tt class="docutils literal"><span class="pre">--load=web,mail_tracking</span></tt></p> |
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</div> |
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<div class="section" id="usage"> |
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<h1><a class="toc-backref" href="#id2">Usage</a></h1> |
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<p>When user sends a message in mail_thread (chatter), for instance in partner |
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form, then an email tracking is created for each email notification. Then a |
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status icon will appear just right to name of notified partner.</p> |
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<p>These are all available status icons:</p> |
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<p><img alt="unknown" src="mail_tracking/static/src/img/unknown.png" style="width: 10px;" /> <strong>Unknown</strong>: No email tracking info available. Maybe this notified partner has ‘Receive Inbox Notifications by Email’ == ‘Never’</p> |
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<p><img alt="waiting" src="mail_tracking/static/src/img/waiting.png" style="width: 10px;" /> <strong>Waiting</strong>: Waiting to be sent</p> |
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<p><img alt="error" src="mail_tracking/static/src/img/error.png" style="width: 10px;" /> <strong>Error</strong>: Error while sending</p> |
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<p><img alt="sent" src="mail_tracking/static/src/img/sent.png" style="width: 10px;" /> <strong>Sent</strong>: Sent to SMTP server configured</p> |
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<p><img alt="delivered" src="mail_tracking/static/src/img/delivered.png" style="width: 15px;" /> <strong>Delivered</strong>: Delivered to final MX server</p> |
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<p><img alt="opened" src="mail_tracking/static/src/img/opened.png" style="width: 15px;" /> <strong>Opened</strong>: Opened by partner</p> |
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<p>If you want to see all tracking emails and events you can go to</p> |
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<ul class="simple"> |
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<li>Settings > Technical > Email > Tracking emails</li> |
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<li>Settings > Technical > Email > Tracking events</li> |
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</ul> |
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</div> |
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<div class="section" id="bug-tracker"> |
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<h1><a class="toc-backref" href="#id3">Bug Tracker</a></h1> |
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<p>Bugs are tracked on <a class="reference external" href="https://github.com/OCA/social/issues">GitHub Issues</a>. |
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In case of trouble, please check there if your issue has already been reported. |
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If you spotted it first, help us smashing it by providing a detailed and welcomed |
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<a class="reference external" href="https://github.com/OCA/social/issues/new?body=module:%20mail_tracking%0Aversion:%2012.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**">feedback</a>.</p> |
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<p>Do not contact contributors directly about support or help with technical issues.</p> |
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</div> |
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<div class="section" id="credits"> |
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<h1><a class="toc-backref" href="#id4">Credits</a></h1> |
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<div class="section" id="authors"> |
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<h2><a class="toc-backref" href="#id5">Authors</a></h2> |
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<ul class="simple"> |
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<li>Tecnativa</li> |
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</ul> |
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</div> |
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<div class="section" id="contributors"> |
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<h2><a class="toc-backref" href="#id6">Contributors</a></h2> |
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<ul class="simple"> |
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<li><a class="reference external" href="https://www.tecnativa.com">Tecnativa</a>:<ul> |
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<li>Pedro M. Baeza</li> |
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<li>Antonio Espinosa</li> |
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<li>David Vidal</li> |
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<li>Ernesto Tejeda</li> |
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<li>Rafael Blasco</li> |
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</ul> |
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</li> |
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</ul> |
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</div> |
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<div class="section" id="other-credits"> |
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<h2><a class="toc-backref" href="#id7">Other credits</a></h2> |
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<div class="section" id="images"> |
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<h3><a class="toc-backref" href="#id8">Images</a></h3> |
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<ul class="simple"> |
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<li>Odoo Community Association: <a class="reference external" href="https://github.com/OCA/maintainer-tools/blob/master/template/module/static/description/icon.svg">Icon</a>.</li> |
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<li>Thanks to <a class="reference external" href="https://openclipart.org/user-detail/LlubNek">LlubNek</a> and <a class="reference external" href="https://openclipart.org">Openclipart</a> for <a class="reference external" href="https://openclipart.org/detail/19342/open-envelope">the icon</a>.</li> |
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</ul> |
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</div> |
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</div> |
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<div class="section" id="maintainers"> |
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<h2><a class="toc-backref" href="#id9">Maintainers</a></h2> |
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<p>This module is maintained by the OCA.</p> |
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<a class="reference external image-reference" href="https://odoo-community.org"><img alt="Odoo Community Association" src="https://odoo-community.org/logo.png" /></a> |
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<p>OCA, or the Odoo Community Association, is a nonprofit organization whose |
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mission is to support the collaborative development of Odoo features and |
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promote its widespread use.</p> |
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<p>This module is part of the <a class="reference external" href="https://github.com/OCA/social/tree/12.0/mail_tracking">OCA/social</a> project on GitHub.</p> |
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<p>You are welcome to contribute. To learn how please visit <a class="reference external" href="https://odoo-community.org/page/Contribute">https://odoo-community.org/page/Contribute</a>.</p> |
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</div> |
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</div> |
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</div> |
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</body> |
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</html> |
ernesto
6 years ago