You must configure Mailgun webhooks in order to receive mail events: 1. Got a Mailgun account and validate your sending domain. 2. Go to Webhook tab and configure the below URL for each event: .. code:: html https:///mail/tracking/all/ Replace '' with your Odoo install domain name and '' with your database name. In order to validate Mailgun webhooks you have to configure the following system parameters: - `mailgun.apikey`: You can find Mailgun api_key in your validated sending domain. - `mailgun.api_url`: It should be fine as it is, but it could change in the future. - `mailgun.domain`: In case your sending domain is different from the one configured in `mail.catchall.domain`. - `mailgun.validation_key`: If you want to be able to check mail address validity you must config this parameter with your account Public Validation Key. You can also config partner email autocheck with this system parameter: - `mailgun.auto_check_partner_email`: Set it to True.