Base Search Mail Content
This module adds the capability to find on any object (e.g. project issues or
helpdesk ticket) based on the conversation threads associated to them.
This will be useful in models that make intense use of messages,
like project issues or helpdesk tickets.
A project issue or helpdesk ticket can contain tens of mails or notes
associated, based on the feedback that the person responsible for the ticket
maintains, including conversations with the person that raised the issue.
A user may often want to find issues or tickets, based on the past
conversations that were recorded, as much as he or she needs to search
in their mail for past conversations.
This module will add dynamically a field ‘message_content’ to the search view
of any model that inherits from the mail.thread.
The current search capabilities include searching into the subject, body,
email from, reply to and record name.
Table of contents
This module depends on the module ‘base_search_fuzzy’ to ensure that
searches on emails are based on indexes. Please read carefully the
install instructions.
This module installs by default the indexes that are required to
perform the searches on mail messages.
Go to any model that contains a chatter (e.g. Contacts, …). Search
for content in field ‘Message Content’.
Bugs are tracked on GitHub Issues.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us smashing it by providing a detailed and welcomed
feedback.
Do not contact contributors directly about support or help with technical issues.
- Eficent
- SerpentCS
- Tecnativa
This module is maintained by the OCA.
OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.
This module is part of the OCA/social project on GitHub.
You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.