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# Copyright 2016 Antonio Espinosa - <antonio.espinosa@tecnativa.com>
# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl.html).
import logging
import urllib.parse
import time
import re
from datetime import datetime
from odoo import models, api, fields, tools
import odoo.addons.decimal_precision as dp
_logger = logging.getLogger(__name__)
EVENT_OPEN_DELTA = 10 # seconds
EVENT_CLICK_DELTA = 5 # seconds
class MailTrackingEmail(models.Model):
_name = "mail.tracking.email"
_order = 'time desc'
_rec_name = 'display_name'
_description = 'MailTracking email'
# This table is going to grow fast and to infinite, so we index:
# - name: Search in tree view
# - time: default order fields
# - recipient_address: Used for email_store calculation (non-store)
# - state: Search and group_by in tree view
name = fields.Char(string="Subject", readonly=True, index=True)
display_name = fields.Char(
string="Display name", readonly=True, store=True,
compute="_compute_tracking_display_name")
timestamp = fields.Float(
string='UTC timestamp', readonly=True,
digits=dp.get_precision('MailTracking Timestamp'))
time = fields.Datetime(string="Time", readonly=True, index=True)
date = fields.Date(
string="Date", readonly=True, compute="_compute_date", store=True)
mail_message_id = fields.Many2one(
string="Message", comodel_name='mail.message', readonly=True,
index=True)
mail_id = fields.Many2one(
string="Email", comodel_name='mail.mail', readonly=True)
partner_id = fields.Many2one(
string="Partner", comodel_name='res.partner', readonly=True)
recipient = fields.Char(string='Recipient email', readonly=True)
recipient_address = fields.Char(
string='Recipient email address', readonly=True, store=True,
compute='_compute_recipient_address', index=True)
sender = fields.Char(string='Sender email', readonly=True)
state = fields.Selection([
('error', 'Error'),
('deferred', 'Deferred'),
('sent', 'Sent'),
('delivered', 'Delivered'),
('opened', 'Opened'),
('rejected', 'Rejected'),
('spam', 'Spam'),
('unsub', 'Unsubscribed'),
('bounced', 'Bounced'),
('soft-bounced', 'Soft bounced'),
], string='State', index=True, readonly=True, default=False,
help=" * The 'Error' status indicates that there was an error "
"when trying to sent the email, for example, "
"'No valid recipient'\n"
" * The 'Sent' status indicates that message was succesfully "
"sent via outgoing email server (SMTP).\n"
" * The 'Delivered' status indicates that message was "
"succesfully delivered to recipient Mail Exchange (MX) server.\n"
" * The 'Opened' status indicates that message was opened or "
"clicked by recipient.\n"
" * The 'Rejected' status indicates that recipient email "
"address is blacklisted by outgoing email server (SMTP). "
"It is recomended to delete this email address.\n"
" * The 'Spam' status indicates that outgoing email "
"server (SMTP) consider this message as spam.\n"
" * The 'Unsubscribed' status indicates that recipient has "
"requested to be unsubscribed from this message.\n"
" * The 'Bounced' status indicates that message was bounced "
"by recipient Mail Exchange (MX) server.\n"
" * The 'Soft bounced' status indicates that message was soft "
"bounced by recipient Mail Exchange (MX) server.\n")
error_smtp_server = fields.Char(string='Error SMTP server', readonly=True)
error_type = fields.Char(string='Error type', readonly=True)
error_description = fields.Char(
string='Error description', readonly=True)
bounce_type = fields.Char(string='Bounce type', readonly=True)
bounce_description = fields.Char(
string='Bounce description', readonly=True)
tracking_event_ids = fields.One2many(
string="Tracking events", comodel_name='mail.tracking.event',
inverse_name='tracking_email_id', readonly=True)
@api.model
def email_is_bounced(self, email):
if not email:
return False
res = self._email_last_tracking_state(email)
return res and res[0].get('state', '') in ['rejected', 'error',
'spam', 'bounced']
@api.model
def _email_last_tracking_state(self, email):
return self.search_read([('recipient_address', '=', email.lower())],
['state'], limit=1, order='time DESC')
@api.model
def email_score_from_email(self, email):
if not email:
return 0.
data = self.read_group([('recipient_address', '=', email.lower())],
['recipient_address', 'state'], ['state'])
mapped_data = {state['state']: state['state_count'] for state in data}
return self.with_context(mt_states=mapped_data).email_score()
@api.model
def _email_score_weights(self):
"""Default email score weights. Ready to be inherited"""
return {
'error': -50.0,
'rejected': -25.0,
'spam': -25.0,
'bounced': -25.0,
'soft-bounced': -10.0,
'unsub': -10.0,
'delivered': 1.0,
'opened': 5.0,
}
def email_score(self):
"""Default email score algorimth. Ready to be inherited
It can receive a recordset or mapped states dictionary via context.
Must return a value beetwen 0.0 and 100.0
- Bad reputation: Value between 0 and 50.0
- Unknown reputation: Value 50.0
- Good reputation: Value between 50.0 and 100.0
"""
weights = self._email_score_weights()
score = 50.0
states = self.env.context.get('mt_states', False)
if states:
for state in states.keys():
score += weights.get(state, 0.0) * states[state]
else:
for tracking in self:
score += weights.get(tracking.state, 0.0)
if score > 100.0:
score = 100.0
elif score < 0.0:
score = 0.0
return score
@api.depends('recipient')
def _compute_recipient_address(self):
for email in self:
if email.recipient:
matches = re.search(r'<(.*@.*)>', email.recipient)
if matches:
email.recipient_address = matches.group(1).lower()
else:
email.recipient_address = email.recipient.lower()
else:
email.recipient_address = False
@api.depends('name', 'recipient')
def _compute_tracking_display_name(self):
for email in self:
parts = [email.name or '']
if email.recipient:
parts.append(email.recipient)
email.display_name = ' - '.join(parts)
@api.depends('time')
def _compute_date(self):
for email in self:
email.date = fields.Date.to_string(
fields.Date.from_string(email.time))
def _get_mail_tracking_img(self):
m_config = self.env['ir.config_parameter']
base_url = (m_config.get_param('mail_tracking.base.url') or
m_config.get_param('web.base.url'))
path_url = (
'mail/tracking/open/%(db)s/%(tracking_email_id)s/blank.gif' % {
'db': self.env.cr.dbname,
'tracking_email_id': self.id,
})
track_url = urllib.parse.urljoin(base_url, path_url)
return (
'<img src="%(url)s" alt="" '
'data-odoo-tracking-email="%(tracking_email_id)s"/>' % {
'url': track_url,
'tracking_email_id': self.id,
})
@api.multi
def _partners_email_bounced_set(self, reason, event=None):
recipients = []
if event and event.recipient_address:
recipients.append(event.recipient_address)
else:
recipients = [x for x in self.mapped('recipient_address') if x]
for recipient in recipients:
self.env['res.partner'].search([
('email', '=ilike', recipient)
]).email_bounced_set(self, reason, event=event)
@api.multi
def smtp_error(self, mail_server, smtp_server, exception):
self.sudo().write({
'error_smtp_server': tools.ustr(smtp_server),
'error_type': exception.__class__.__name__,
'error_description': tools.ustr(exception),
'state': 'error',
})
self.sudo()._partners_email_bounced_set('error')
return True
@api.multi
def tracking_img_add(self, email):
self.ensure_one()
tracking_url = self._get_mail_tracking_img()
if tracking_url:
content = email.get('body', '')
content = re.sub(
r'<img[^>]*data-odoo-tracking-email=["\'][0-9]*["\'][^>]*>',
'', content)
body = tools.append_content_to_html(
content, tracking_url, plaintext=False,
container_tag='div')
email['body'] = body
return email
def _message_partners_check(self, message, message_id):
if not self.mail_message_id.exists(): # pragma: no cover
return True
mail_message = self.mail_message_id
partners = (
mail_message.needaction_partner_ids | mail_message.partner_ids)
if (self.partner_id and self.partner_id not in partners):
# If mail_message haven't tracking partner, then
# add it in order to see his tracking status in chatter
if mail_message.subtype_id:
mail_message.sudo().write({
'needaction_partner_ids': [(4, self.partner_id.id)],
})
else:
mail_message.sudo().write({
'partner_ids': [(4, self.partner_id.id)],
})
return True
@api.multi
def _tracking_sent_prepare(self, mail_server, smtp_server, message,
message_id):
self.ensure_one()
ts = time.time()
dt = datetime.utcfromtimestamp(ts)
self._message_partners_check(message, message_id)
self.sudo().write({'state': 'sent'})
return {
'recipient': message['To'],
'timestamp': '%.6f' % ts,
'time': fields.Datetime.to_string(dt),
'tracking_email_id': self.id,
'event_type': 'sent',
'smtp_server': smtp_server,
}
def _event_prepare(self, event_type, metadata):
self.ensure_one()
m_event = self.env['mail.tracking.event']
method = getattr(m_event, 'process_' + event_type, None)
if method and hasattr(method, '__call__'):
return method(self, metadata)
else: # pragma: no cover
_logger.info('Unknown event type: %s' % event_type)
return False
def _concurrent_events(self, event_type, metadata):
m_event = self.env['mail.tracking.event']
self.ensure_one()
concurrent_event_ids = False
if event_type in {'open', 'click'}:
ts = metadata.get('timestamp', time.time())
delta = EVENT_OPEN_DELTA if event_type == 'open' \
else EVENT_CLICK_DELTA
domain = [
('timestamp', '>=', ts - delta),
('timestamp', '<=', ts + delta),
('tracking_email_id', '=', self.id),
('event_type', '=', event_type),
]
if event_type == 'click':
domain.append(('url', '=', metadata.get('url', False)))
concurrent_event_ids = m_event.search(domain)
return concurrent_event_ids
@api.multi
def event_create(self, event_type, metadata):
event_ids = self.env['mail.tracking.event']
for tracking_email in self:
other_ids = tracking_email._concurrent_events(event_type, metadata)
if not other_ids:
vals = tracking_email._event_prepare(event_type, metadata)
if vals:
events = event_ids.sudo().create(vals)
if event_type in {'hard_bounce', 'spam', 'reject'}:
for event in events:
self.sudo()._partners_email_bounced_set(
event_type, event=event)
event_ids += events
else:
_logger.debug("Concurrent event '%s' discarded", event_type)
return event_ids
@api.model
def event_process(self, request, post, metadata, event_type=None):
# Generic event process hook, inherit it and
# - return 'OK' if processed
# - return 'NONE' if this request is not for you
# - return 'ERROR' if any error
return 'NONE' # pragma: no cover