web/support_branding

.. image:: https://img.shields.io/badge/licence-AGPL--3-blue.svg
   :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
   :alt: License: AGPL-3

================
Support branding
================

If you run an Odoo support company and you support customers without an OPW,
you can brand the Odoo instance accordingly using this module. This module will
add a line `Supported by $yourcompany` in the menu footer and add a button to
mail exception messages to your support email address.


Configuration
=============

This module is controlled by config parameters:

support_branding.company_name
    Your company's name

support_branding.company_url
    Your company's website

support_branding.company_color
    The color to show your company's name in (CSS syntax)

support_branding.support_email
    The (optional) mailaddress to contact for support

support_branding.release
    The (optional) version number of your deployment

You probably want to depend on this module in your customer specific module and
add the following XML::

  <record id="support_branding.config_parameter_company_name" model="ir.config_parameter">
      <field name="value">Your company</field>
  </record>
  <record id="support_branding.config_parameter_company_url" model="ir.config_parameter">
      <field name="value">https://yourwebsite.com</field>
  </record>
  <record id="support_branding.config_parameter_company_color" model="ir.config_parameter">
      <field name="value">#000</field>
  </record>
  <record id="support_branding.config_parameter_support_email" model="ir.config_parameter">
      <field name="value">support@yourwebsite.com</field>
  </record>
  <record id="config_parameter_release" model="ir.config_parameter">
      <field name="value">42</field>
  </record>Configuration

Note that the email button is only visible if you configure an email address,
the default is empty!

Usage
=====

To use this module, you need to:

#. In developer mode go to Settings > Technical > Paremeters > System Parameters
#. Configure parameters related with support branding
#. Support branding is shown in the lower part of the left menu and when an exception is raised, the user is asked to provide some details in order to send a mail to the configured support email address.

.. image:: https://odoo-community.org/website/image/ir.attachment/5784_f2813bd/datas
   :alt: Try me on Runbot
   :target: https://runbot.odoo-community.org/runbot/162/9.0


Bug Tracker
===========

Bugs are tracked on `GitHub Issues <https://github.com/OCA/web/issues>`_.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us smashing it by providing a detailed and welcomed feedback
`here <https://github.com/OCA/web/issues/new?body=module:%20support_branding%0Aversion:%208.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.


Credits
=======

Contributors
------------

* Holger Brunn <hbrunn@therp.nl>
* Stefan Rijnhart <srijnhart@therp.nl>
* Angel Moya <odoo@tecnativa.com>

Icon
----

* https://commons.wikimedia.org/wiki/File:Crystal_Clear_app_khelpcenter.png

Maintainer
----------

.. image:: https://odoo-community.org/logo.png
   :alt: Odoo Community Association
   :target: https://odoo-community.org

This module is maintained by the OCA.

OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.

To contribute to this module, please visit http://odoo-community.org.