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@ -1,31 +1,13 @@ |
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# -*- encoding: utf-8 -*- |
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############################################################################## |
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# |
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# Asterisk Click2dial module for OpenERP |
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# Copyright (C) 2010-2013 Alexis de Lattre <alexis@via.ecp.fr> |
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# |
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# This program is free software: you can redistribute it and/or modify |
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# it under the terms of the GNU Affero General Public License as |
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# published by the Free Software Foundation, either version 3 of the |
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# License, or (at your option) any later version. |
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# |
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# This program is distributed in the hope that it will be useful, |
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# but WITHOUT ANY WARRANTY; without even the implied warranty of |
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# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the |
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# GNU Affero General Public License for more details. |
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# |
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# You should have received a copy of the GNU Affero General Public License |
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# along with this program. If not, see <http://www.gnu.org/licenses/>. |
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# |
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############################################################################## |
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from openerp.osv import fields, orm |
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from openerp.tools.translate import _ |
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# -*- coding: utf-8 -*- |
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# © 2010-2016 Akretion (Alexis de Lattre <alexis.delattre@akretion.com>) |
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# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl). |
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from openerp import models, fields, api, _ |
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from openerp.exceptions import UserError, ValidationError |
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import logging |
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try: |
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# Lib py-asterisk from http://code.google.com/p/py-asterisk/ |
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# -> pip install py-Asterisk |
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# pip install py-Asterisk |
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from Asterisk import Manager |
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except ImportError: |
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Manager = None |
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@ -33,73 +15,66 @@ except ImportError: |
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_logger = logging.getLogger(__name__) |
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class asterisk_server(orm.Model): |
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class AsteriskServer(models.Model): |
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'''Asterisk server object, stores the parameters of the Asterisk IPBXs''' |
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_name = "asterisk.server" |
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_description = "Asterisk Servers" |
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_columns = { |
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'name': fields.char('Asterisk Server Name', size=50, required=True), |
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'active': fields.boolean( |
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'Active', help="The active field allows you to hide the Asterisk " |
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"server without deleting it."), |
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'ip_address': fields.char( |
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'Asterisk IP address or DNS', size=50, required=True, |
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help="IP address or DNS name of the Asterisk server."), |
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'port': fields.integer( |
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'Port', required=True, |
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name = fields.Char(string='Asterisk Server Name', required=True) |
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active = fields.Boolean( |
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string='Active', default=True) |
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ip_address = fields.Char( |
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string='Asterisk IP address or DNS', required=True) |
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port = fields.Integer( |
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string='Port', required=True, default=5038, |
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help="TCP port on which the Asterisk Manager Interface listens. " |
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"Defined in /etc/asterisk/manager.conf on Asterisk."), |
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'out_prefix': fields.char( |
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'Out Prefix', size=4, help="Prefix to dial to make outgoing " |
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"Defined in /etc/asterisk/manager.conf on Asterisk.") |
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out_prefix = fields.Char( |
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string='Out Prefix', size=4, help="Prefix to dial to make outgoing " |
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"calls. If you don't use a prefix to make outgoing calls, " |
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"leave empty."), |
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'login': fields.char( |
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'AMI Login', size=30, required=True, |
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help="Login that OpenERP will use to communicate with the " |
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"leave empty.") |
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login = fields.Char( |
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string='AMI Login', required=True, |
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help="Login that Odoo will use to communicate with the " |
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"Asterisk Manager Interface. Refer to /etc/asterisk/manager.conf " |
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"on your Asterisk server."), |
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'password': fields.char( |
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'AMI Password', size=30, required=True, |
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help="Password that OpenERP will use to communicate with the " |
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"on your Asterisk server.") |
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password = fields.Char( |
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string='AMI Password', required=True, |
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help="Password that Odoo will use to communicate with the " |
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"Asterisk Manager Interface. Refer to /etc/asterisk/manager.conf " |
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"on your Asterisk server."), |
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'context': fields.char( |
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'Dialplan Context', size=50, required=True, |
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"on your Asterisk server.") |
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context = fields.Char( |
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string='Dialplan Context', required=True, |
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help="Asterisk dialplan context from which the calls will be " |
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"made. Refer to /etc/asterisk/extensions.conf on your Asterisk " |
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"server."), |
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'wait_time': fields.integer( |
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'Wait Time (sec)', required=True, |
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"server.") |
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wait_time = fields.Integer( |
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string='Wait Time', required=True, default=15, |
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help="Amount of time (in seconds) Asterisk will try to reach " |
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"the user's phone before hanging up."), |
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'extension_priority': fields.integer( |
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'Extension Priority', required=True, |
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"the user's phone before hanging up.") |
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extension_priority = fields.Integer( |
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string='Extension Priority', required=True, default=1, |
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help="Priority of the extension in the Asterisk dialplan. Refer " |
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"to /etc/asterisk/extensions.conf on your Asterisk server."), |
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'alert_info': fields.char( |
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'Alert-Info SIP Header', size=255, |
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"to /etc/asterisk/extensions.conf on your Asterisk server.") |
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alert_info = fields.Char( |
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string='Alert-Info SIP Header', |
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help="Set Alert-Info header in SIP request to user's IP Phone " |
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"for the click2dial feature. If empty, the Alert-Info header " |
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"will not be added. You can use it to have a special ring tone " |
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"for click2dial (a silent one !) or to activate auto-answer " |
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"for example."), |
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'company_id': fields.many2one( |
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'res.company', 'Company', |
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help="Company who uses the Asterisk server."), |
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} |
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_defaults = { |
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'active': True, |
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'port': 5038, # Default AMI port |
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'extension_priority': 1, |
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'wait_time': 15, |
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'company_id': lambda self, cr, uid, context: |
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self.pool['res.company']._company_default_get( |
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cr, uid, 'asterisk.server', context=context), |
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} |
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def _check_validity(self, cr, uid, ids): |
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for server in self.browse(cr, uid, ids): |
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"for example.") |
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company_id = fields.Many2one( |
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'res.company', string='Company', |
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default=lambda self: self.env['res.company']._company_default_get( |
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'asterisk.server'), |
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help="Company who uses the Asterisk server.") |
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@api.multi |
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@api.constrains( |
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'out_prefix', 'wait_time', 'extension_priority', 'port', |
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'context', 'alert_info', 'login', 'password') |
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def _check_validity(self): |
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for server in self: |
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out_prefix = ('Out prefix', server.out_prefix) |
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dialplan_context = ('Dialplan context', server.context) |
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alert_info = ('Alert-Info SIP header', server.alert_info) |
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@ -107,23 +82,19 @@ class asterisk_server(orm.Model): |
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password = ('AMI password', server.password) |
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if out_prefix[1] and not out_prefix[1].isdigit(): |
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raise orm.except_orm( |
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_('Error:'), |
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raise ValidationError( |
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_("Only use digits for the '%s' on the Asterisk server " |
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"'%s'" % (out_prefix[0], server.name))) |
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if server.wait_time < 1 or server.wait_time > 120: |
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raise orm.except_orm( |
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_('Error:'), |
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raise ValidationError( |
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_("You should set a 'Wait time' value between 1 and 120 " |
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"seconds for the Asterisk server '%s'" % server.name)) |
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if server.extension_priority < 1: |
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raise orm.except_orm( |
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_('Error:'), |
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raise ValidationError( |
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_("The 'extension priority' must be a positive value for " |
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"the Asterisk server '%s'" % server.name)) |
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if server.port > 65535 or server.port < 1: |
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raise orm.except_orm( |
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_('Error:'), |
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raise ValidationError( |
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_("You should set a TCP port between 1 and 65535 for the " |
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"Asterisk server '%s'" % server.name)) |
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for check_str in [dialplan_context, alert_info, login, password]: |
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@ -131,70 +102,34 @@ class asterisk_server(orm.Model): |
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try: |
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check_str[1].encode('ascii') |
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except UnicodeEncodeError: |
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raise orm.except_orm( |
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_('Error:'), |
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raise ValidationError( |
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_("The '%s' should only have ASCII caracters for " |
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"the Asterisk server '%s'" |
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% (check_str[0], server.name))) |
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return True |
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_constraints = [( |
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_check_validity, |
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"Error message in raise", |
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[ |
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'out_prefix', 'wait_time', 'extension_priority', 'port', |
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'context', 'alert_info', 'login', 'password'] |
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)] |
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def _get_asterisk_server_from_user(self, cr, uid, context=None): |
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'''Returns an asterisk.server browse object''' |
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# We check if the user has an Asterisk server configured |
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user = self.pool['res.users'].browse(cr, uid, uid, context=context) |
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if user.asterisk_server_id.id: |
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ast_server = user.asterisk_server_id |
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else: |
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asterisk_server_ids = self.search( |
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cr, uid, [('company_id', '=', user.company_id.id)], |
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context=context) |
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# If the user doesn't have an asterisk server, |
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# we take the first one of the user's company |
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if not asterisk_server_ids: |
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raise orm.except_orm( |
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_('Error:'), |
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_("No Asterisk server configured for the company '%s'.") |
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% user.company_id.name) |
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else: |
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ast_server = self.browse( |
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cr, uid, asterisk_server_ids[0], context=context) |
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return ast_server |
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def _connect_to_asterisk(self, cr, uid, context=None): |
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@api.model |
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def _connect_to_asterisk(self): |
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''' |
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Open the connection to the Asterisk Manager |
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Returns an instance of the Asterisk Manager |
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''' |
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user = self.pool['res.users'].browse(cr, uid, uid, context=context) |
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ast_server = self._get_asterisk_server_from_user( |
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cr, uid, context=context) |
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user = self.env.user |
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ast_server = user.get_asterisk_server_from_user() |
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# We check if the current user has a chan type |
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if not user.asterisk_chan_type: |
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raise orm.except_orm( |
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_('Error:'), |
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raise UserError( |
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_('No channel type configured for the current user.')) |
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# We check if the current user has an internal number |
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if not user.resource: |
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raise orm.except_orm( |
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_('Error:'), |
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raise UserError( |
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_('No resource name configured for the current user')) |
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_logger.debug( |
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"User's phone: %s/%s" % (user.asterisk_chan_type, user.resource)) |
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"User's phone: %s/%s", user.asterisk_chan_type, user.resource) |
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_logger.debug( |
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"Asterisk server: %s:%d" |
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% (ast_server.ip_address, ast_server.port)) |
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"Asterisk server: %s:%d", ast_server.ip_address, ast_server.port) |
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# Connect to the Asterisk Manager Interface |
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try: |
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@ -203,41 +138,38 @@ class asterisk_server(orm.Model): |
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ast_server.login, ast_server.password) |
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except Exception, e: |
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_logger.error( |
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"Error in the request to the Asterisk Manager Interface %s" |
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% ast_server.ip_address) |
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_logger.error("Here is the error message: %s" % e) |
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raise orm.except_orm( |
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_('Error:'), |
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_("Problem in the request from OpenERP to Asterisk. " |
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"Error in the request to the Asterisk Manager Interface %s", |
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ast_server.ip_address) |
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_logger.error("Here is the error message: %s", e) |
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raise UserError( |
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_("Problem in the request from Odoo to Asterisk. " |
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"Here is the error message: %s" % e)) |
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return (user, ast_server, ast_manager) |
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def test_ami_connection(self, cr, uid, ids, context=None): |
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assert len(ids) == 1, 'Only 1 ID' |
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ast_server = self.browse(cr, uid, ids[0], context=context) |
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@api.multi |
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def test_ami_connection(self): |
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self.ensure_one() |
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ast_manager = False |
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try: |
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ast_manager = Manager.Manager( |
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(ast_server.ip_address, ast_server.port), |
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ast_server.login, |
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ast_server.password) |
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(self.ip_address, self.port), |
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self.login, |
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self.password) |
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except Exception, e: |
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raise orm.except_orm( |
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_("Connection Test Failed!"), |
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_("Here is the error message: %s" % e)) |
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raise UserError( |
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_("Connection Test Failed! The error message is: %s" % e)) |
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finally: |
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if ast_manager: |
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ast_manager.Logoff() |
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raise orm.except_orm( |
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_("Connection Test Successfull!"), |
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_("Odoo can successfully login to the Asterisk Manager " |
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"Interface.")) |
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raise UserError(_( |
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"Connection Test Successfull! Odoo can successfully login to " |
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"the Asterisk Manager Interface.")) |
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def _get_calling_number(self, cr, uid, context=None): |
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@api.model |
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def _get_calling_number(self): |
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user, ast_server, ast_manager = self._connect_to_asterisk( |
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cr, uid, context=context) |
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user, ast_server, ast_manager = self._connect_to_asterisk() |
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calling_party_number = False |
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try: |
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list_chan = ast_manager.Status() |
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@ -255,42 +187,41 @@ class asterisk_server(orm.Model): |
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break |
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# 6 = Up |
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if ( |
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chan.get('ChannelState') == '6' |
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and sip_account in chan.get('BridgedChannel', '')): |
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chan.get('ChannelState') == '6' and |
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sip_account in chan.get('BridgedChannel', '')): |
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_logger.debug("Found a matching Event in 'Up' state") |
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calling_party_number = chan.get('CallerIDNum') |
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break |
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# Compatibility with Asterisk 1.4 |
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if ( |
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chan.get('State') == 'Up' |
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and sip_account in chan.get('Link', '')): |
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chan.get('State') == 'Up' and |
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sip_account in chan.get('Link', '')): |
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_logger.debug("Found a matching Event in 'Up' state") |
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calling_party_number = chan.get('CallerIDNum') |
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break |
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except Exception, e: |
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_logger.error( |
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"Error in the Status request to Asterisk server %s" |
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% ast_server.ip_address) |
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"Error in the Status request to Asterisk server %s", |
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ast_server.ip_address) |
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_logger.error( |
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"Here are the details of the error: '%s'" % unicode(e)) |
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raise orm.except_orm( |
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_('Error:'), |
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"Here are the details of the error: '%s'", unicode(e)) |
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raise UserError( |
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_("Can't get calling number from Asterisk.\nHere is the " |
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"error: '%s'" % unicode(e))) |
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finally: |
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ast_manager.Logoff() |
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_logger.debug("Calling party number: '%s'" % calling_party_number) |
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_logger.debug("Calling party number: '%s'", calling_party_number) |
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return calling_party_number |
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def get_record_from_my_channel(self, cr, uid, context=None): |
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calling_number = self.pool['asterisk.server']._get_calling_number( |
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cr, uid, context=context) |
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@api.model |
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def get_record_from_my_channel(self): |
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calling_number = self.env['asterisk.server']._get_calling_number() |
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# calling_number = "0641981246" |
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if calling_number: |
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record = self.pool['phone.common'].get_record_from_phone_number( |
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cr, uid, calling_number, context=context) |
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record = self.env['phone.common'].get_record_from_phone_number( |
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calling_number) |
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if record: |
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return record |
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else: |
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@ -299,29 +230,26 @@ class asterisk_server(orm.Model): |
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return False |
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class res_users(orm.Model): |
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class ResUsers(models.Model): |
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_inherit = "res.users" |
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_columns = { |
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'internal_number': fields.char( |
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'Internal Number', size=15, |
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help="User's internal phone number."), |
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'dial_suffix': fields.char( |
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'User-specific Dial Suffix', size=15, |
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help="User-specific dial suffix such as aa=2wb for SCCP " |
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"auto answer."), |
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'callerid': fields.char( |
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'Caller ID', size=50, |
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help="Caller ID used for the calls initiated by this user."), |
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internal_number = fields.Char( |
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string='Internal Number', copy=False, |
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help="User's internal phone number.") |
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dial_suffix = fields.Char( |
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string='User-specific Dial Suffix', |
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help="User-specific dial suffix such as aa=2wb for SCCP auto answer.") |
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callerid = fields.Char( |
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string='Caller ID', copy=False, |
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help="Caller ID used for the calls initiated by this user.") |
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# You'd probably think: Asterisk should reuse the callerID of sip.conf! |
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# But it cannot, cf |
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# http://lists.digium.com/pipermail/asterisk-users/ |
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# 2012-January/269787.html |
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'cdraccount': fields.char( |
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'CDR Account', size=50, |
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help="Call Detail Record (CDR) account used for billing this " |
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"user."), |
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'asterisk_chan_type': fields.selection([ |
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cdraccount = fields.Char( |
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string='CDR Account', |
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help="Call Detail Record (CDR) account used for billing this user.") |
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asterisk_chan_type = fields.Selection([ |
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('SIP', 'SIP'), |
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('IAX2', 'IAX2'), |
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('DAHDI', 'DAHDI'), |
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@ -331,43 +259,43 @@ class res_users(orm.Model): |
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('mISDN', 'mISDN'), |
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('H323', 'H323'), |
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('SCCP', 'SCCP'), |
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('Local', 'Local'), |
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], 'Asterisk Channel Type', |
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# Local works for click2dial, but it won't work in |
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# _get_calling_number() when trying to identify the |
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# channel of the user, so it's better not to propose it |
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# ('Local', 'Local'), |
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], string='Asterisk Channel Type', default='SIP', |
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help="Asterisk channel type, as used in the Asterisk dialplan. " |
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"If the user has a regular IP phone, the channel type is 'SIP'."), |
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'resource': fields.char( |
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'Resource Name', size=64, |
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"If the user has a regular IP phone, the channel type is 'SIP'.") |
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resource = fields.Char( |
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string='Resource Name', copy=False, |
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help="Resource name for the channel type selected. For example, " |
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"if you use 'Dial(SIP/phone1)' in your Asterisk dialplan to ring " |
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"the SIP phone of this user, then the resource name for this user " |
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"is 'phone1'. For a SIP phone, the phone number is often used as " |
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"resource name, but not always."), |
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'alert_info': fields.char( |
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'User-specific Alert-Info SIP Header', size=255, |
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"resource name, but not always.") |
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alert_info = fields.Char( |
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string='User-specific Alert-Info SIP Header', |
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help="Set a user-specific Alert-Info header in SIP request to " |
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"user's IP Phone for the click2dial feature. If empty, the " |
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"Alert-Info header will not be added. You can use it to have a " |
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"special ring tone for click2dial (a silent one !) or to " |
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"activate auto-answer for example."), |
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'variable': fields.char( |
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'User-specific Variable', size=255, |
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"activate auto-answer for example.") |
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variable = fields.Char( |
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string='User-specific Variable', |
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help="Set a user-specific 'Variable' field in the Asterisk " |
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"Manager Interface 'originate' request for the click2dial " |
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"feature. If you want to have several variable headers, separate " |
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"them with '|'."), |
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'asterisk_server_id': fields.many2one( |
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'asterisk.server', 'Asterisk Server', |
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"them with '|'.") |
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asterisk_server_id = fields.Many2one( |
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'asterisk.server', string='Asterisk Server', |
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help="Asterisk server on which the user's phone is connected. " |
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"If you leave this field empty, it will use the first Asterisk " |
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"server of the user's company."), |
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} |
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"server of the user's company.") |
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_defaults = { |
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'asterisk_chan_type': 'SIP', |
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} |
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def _check_validity(self, cr, uid, ids): |
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for user in self.browse(cr, uid, ids): |
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@api.multi |
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@api.constrains('resource', 'internal_number', 'callerid') |
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def _check_validity(self): |
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for user in self: |
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strings_to_check = [ |
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(_('Resource Name'), user.resource), |
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(_('Internal Number'), user.internal_number), |
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@ -378,47 +306,53 @@ class res_users(orm.Model): |
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try: |
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check_string[1].encode('ascii') |
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except UnicodeEncodeError: |
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raise orm.except_orm( |
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_('Error:'), |
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_("The '%s' for the user '%s' should only have " |
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raise ValidationError(_( |
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"The '%s' for the user '%s' should only have " |
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"ASCII caracters") |
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% (check_string[0], user.name)) |
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return True |
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_constraints = [( |
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_check_validity, |
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"Error message in raise", |
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['resource', 'internal_number', 'callerid'] |
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)] |
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@api.multi |
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def get_asterisk_server_from_user(self): |
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'''Returns an asterisk.server recordset''' |
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self.ensure_one() |
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# We check if the user has an Asterisk server configured |
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if self.asterisk_server_id: |
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ast_server = self.asterisk_server_id |
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else: |
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asterisk_servers = self.env['asterisk.server'].search( |
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[('company_id', '=', self.company_id.id)]) |
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# If the user doesn't have an asterisk server, |
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# we take the first one of the user's company |
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if not asterisk_servers: |
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raise UserError( |
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_("No Asterisk server configured for the company '%s'.") |
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% self.company_id.name) |
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else: |
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ast_server = asterisk_servers[0] |
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return ast_server |
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|
|
class PhoneCommon(orm.AbstractModel): |
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|
class PhoneCommon(models.AbstractModel): |
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|
_inherit = 'phone.common' |
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def click2dial(self, cr, uid, erp_number, context=None): |
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res = super(PhoneCommon, self).click2dial( |
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|
cr, uid, erp_number, context=context) |
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|
@api.model |
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def click2dial(self, erp_number): |
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|
res = super(PhoneCommon, self).click2dial(erp_number) |
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|
if not erp_number: |
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|
|
raise orm.except_orm( |
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|
|
_('Error:'), |
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|
|
_('Missing phone number')) |
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|
|
raise UserError(_('Missing phone number')) |
|
|
|
|
|
|
|
user, ast_server, ast_manager = \ |
|
|
|
self.pool['asterisk.server']._connect_to_asterisk( |
|
|
|
cr, uid, context=context) |
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|
|
ast_number = self.convert_to_dial_number( |
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|
|
cr, uid, erp_number, context=context) |
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|
|
self.env['asterisk.server']._connect_to_asterisk() |
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|
|
ast_number = self.convert_to_dial_number(erp_number) |
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|
|
# Add 'out prefix' |
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|
|
if ast_server.out_prefix: |
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|
|
_logger.debug('Out prefix = %s' % ast_server.out_prefix) |
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|
|
_logger.debug('Out prefix = %s', ast_server.out_prefix) |
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|
ast_number = '%s%s' % (ast_server.out_prefix, ast_number) |
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|
|
_logger.debug('Number to be sent to Asterisk = %s' % ast_number) |
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|
_logger.debug('Number to be sent to Asterisk = %s', ast_number) |
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|
|
# The user should have a CallerID |
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|
|
if not user.callerid: |
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|
|
raise orm.except_orm( |
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|
|
_('Error:'), |
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|
|
_('No callerID configured for the current user')) |
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|
|
raise UserError(_('No callerID configured for the current user')) |
|
|
|
|
|
|
|
variable = [] |
|
|
|
if user.asterisk_chan_type == 'SIP': |
|
|
@ -441,19 +375,18 @@ class PhoneCommon(orm.AbstractModel): |
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|
|
channel, |
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|
|
context=ast_server.context, |
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|
|
extension=ast_number, |
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|
|
priority=str(ast_server.extension_priority), |
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|
|
timeout=str(ast_server.wait_time * 1000), |
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|
|
priority=unicode(ast_server.extension_priority), |
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|
|
timeout=unicode(ast_server.wait_time * 1000), |
|
|
|
caller_id=user.callerid, |
|
|
|
account=user.cdraccount, |
|
|
|
variable=variable) |
|
|
|
except Exception, e: |
|
|
|
_logger.error( |
|
|
|
"Error in the Originate request to Asterisk server %s" |
|
|
|
% ast_server.ip_address) |
|
|
|
"Error in the Originate request to Asterisk server %s", |
|
|
|
ast_server.ip_address) |
|
|
|
_logger.error( |
|
|
|
"Here are the details of the error: '%s'" % unicode(e)) |
|
|
|
raise orm.except_orm( |
|
|
|
_('Error:'), |
|
|
|
"Here are the details of the error: '%s'", unicode(e)) |
|
|
|
raise UserError( |
|
|
|
_("Click to dial with Asterisk failed.\nHere is the error: " |
|
|
|
"'%s'") |
|
|
|
% unicode(e)) |
|
|
|