[FIX] connector_voicent

connector_voicent/__manifest__.py

@@ -7,9 +7,7 @@
     'version': '12.0.1.0.0',
     'category': 'Connector',
     'license': 'AGPL-3',
-    'summary': """This module allows you to connect Odoo with Voicent
-    (https://www.voicent.com) and is meant to be extended to integrate
-    Odoo records and processes with phone calls made by Voicent.""",
+    'summary': """Connect Odoo with Voicent""",
     "author": "Open Source Integrators, "
               "Odoo Community Association (OCA)",
     "website": "https://github.com/OCA/connector-telephony",
@@ -18,10 +16,10 @@
     ],
     'data': [
         'security/ir.model.access.csv',
-        'data/check_the_voicent_status.xml',
-        'view/res_partner.xml',
-        'view/backend_voicent.xml',
-        'view/queue_job_view.xml',
+        'data/ir_cron.xml',
+        'views/res_partner.xml',
+        'views/backend_voicent_call_line.xml',
+        'views/backend_voicent.xml',
     ],
     'installable': True,
     'maintainers': [

connector_voicent/data/check_the_voicent_status.xml → connector_voicent/data/ir_cron.xml

@@ -2,7 +2,7 @@
 <odoo>
 
     <record id="fetch_check_the_voicent_status" model="ir.cron">
-        <field name="name">Fetch check the Voicent status</field>
+        <field name="name">Voicent: Update the next call</field>
         <field name="model_id" ref="model_backend_voicent"/>
         <field eval="True" name="active"/>
         <field name="user_id" ref="base.user_root"/>
@@ -11,7 +11,7 @@
         <field name="numbercall">-1</field>
         <field eval="False" name="doall"/>
         <field name="state">code</field>
-        <field name="code">model._run_check_the_voicent_status()</field>
+        <field name="code">model._run_update_next_call()</field>
     </record>
 
 </odoo>

connector_voicent/examples/prototype.py

@@ -1,32 +0,0 @@
-# Copyright (C) 2019 Open Source Integrators
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-
-
-# Simple message
-import voicent
-
-
-v = voicent.Voicent()
-phoneno = "6024275632"
-reqid = v.callText(phoneno, "Hello, This is a test of the autodialer.", "1")
-status = v.callStatus(reqid)
-
-# Using Campaign in 2 steps
-v = voicent.Voicent()
-filepath = "/home/mchambreuil/odoo/pvm/voicent.csv"
-listname = "Test"
-leadsrc_id = v.importCampaign(listname, filepath)
-res = v.runCampaign(listname)
-v.checkStatus(res['leadsrc_id'])
-
-# Using Campaign in 1 step with TTS
-v = voicent.Voicent()
-filepath = "/home/mchambreuil/odoo/pvm/voicent.csv"
-res = v.importAndRunCampaign(filepath, "tts", "Hello, This is a test. Bye")
-status = v.checkStatus(res['camp_id'])
-
-# Using Campaign in 1 step with Template
-v = voicent.Voicent()
-filepath = "/home/mchambreuil/odoo/pvm/voicent.csv"
-res = v.importAndRunCampaign(filepath, "template", "Test")
-status = v.checkStatus(res['camp_id'])

connector_voicent/examples/voicent.csv

@@ -1,2 +0,0 @@
-Name,Phone
-Maxime Chambreuil,6024275632

connector_voicent/examples/voicent.py

@@ -4,16 +4,21 @@
 #
 # Documentation available at https://voicent.com/developer/docs/camp-api/
 
+import ast
+import csv
 import ntpath
+import os
 import requests
-import ast
 
 
 class Voicent():
 
-    def __init__(self, host="localhost", port="8155"):
+    def __init__(self, host="localhost", port="8155", callerid="000000000",
+                 line="1"):
         self.host_ = host
         self.port_ = port
+        self.callerid_ = callerid
+        self.line_ = line
 
     def postToGateway(self, urlstr, params, files=None):
         url = "http://" + self.host_ + ":" + self.port_ + urlstr
@@ -22,11 +27,11 @@ class Voicent():
 
     def getReqId(self, rcstr):
         index1 = rcstr.find("[ReqId=")
-        if (index1 == -1):
+        if index1 == -1:
             return ""
         index1 += 7
         index2 = rcstr.find("]", index1)
-        if (index2 == -1):
+        if index2 == -1:
             return ""
         return rcstr[index1:index2]
 
@@ -132,9 +137,9 @@ class Voicent():
             'CAMP_NAME': 'Test',
             'listname': listname,
             'phonecols': 'Phone',
-            'lines': '4',
+            'lines': self.line_,
             'calldisps': '',
-            'callerid': '+18884728568',
+            'callerid': self.callerid_,
         }
         res = self.postToGateway(urlstr, params)
         return ast.literal_eval(res)
@@ -146,16 +151,17 @@ class Voicent():
             # Parameters for importing the campaign
             'importfile': ntpath.basename(filepath),
             'importfilepath': filepath,
+            'mergeopt': 'skip',
             # 'profile': 'Test',
             'mod': 'cus',
             'row1': 1,
-            'leadsrcname': 'Test',
+            'leadsrcname': 'Odoo Voicent Connector',
             # Parameters for running the campaign
-            'CAMP_NAME': 'Test',
+            'CAMP_NAME': 'Odoo Voicent Connector',
             'phonecols': 'Phone',
-            'lines': '4',
+            'lines': self.line_,
             'calldisps': '',
-            'callerid': '+18884728568',
+            'callerid': self.callerid_,
             # Parameters for Autodialer
             'msgtype': msgtype,
             'msginfo': msginfo,
@@ -166,22 +172,34 @@ class Voicent():
         res = self.postToGateway(urlstr, params, files)
         return ast.literal_eval(res)
 
-    def checkStatus(self, leadsrc_id):
+    def checkStatus(self, camp_id):
         urlstr = "/ocall/campapi"
         params = {
             'action': 'campstats',
-            'leadsrc_id': leadsrc_id
+            'camp_id': camp_id
         }
         res = self.postToGateway(urlstr, params)
         return ast.literal_eval(res)
 
-    def exportResult(self, camp_id, filename, extracols):
+    def exportResult(self, camp_id, filename, extracols=None):
         urlstr = "/ocall/campapi"
         params = {
             'action': 'exportcamp',
-            'camp_id_id': camp_id,
-            'f': filename,
+            'camp_id': camp_id,
+            'f': 'webapps/ROOT/assets/global/' + filename,
             'extracols': extracols
         }
-        res = self.postToGateway(urlstr, params)
-        return ast.literal_eval(res)
+        res = ast.literal_eval(self.postToGateway(urlstr, params))
+        if res.get('status') == 'OK':
+            url = 'http://' + self.host_ + ':' + self.port_ + \
+                  '/assets/global/' + filename
+            res2 = requests.get(url)
+            with open(filename, 'wb') as local_file:
+                local_file.write(res2.content)
+                local_file.close()
+            reader = csv.DictReader(open(filename, 'r'))
+            os.remove(filename)
+            for row in reader:
+                return row
+        else:
+            return res

connector_voicent/models/__init__.py

@@ -1,5 +1,6 @@
 # License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
 
 from . import res_partner
+from . import backend_voicent_call_line
+from . import backend_voicent_time_line
 from . import backend_voicent
-from . import queue_job

connector_voicent/models/backend_voicent.py

@@ -7,58 +7,46 @@ from odoo import api, fields, models
 from datetime import datetime, timedelta
 from odoo.tools import DEFAULT_SERVER_DATETIME_FORMAT
 from pytz import timezone
-from ..examples import voicent
 
 
 class BackendVoicent(models.Model):
     _name = 'backend.voicent'
     _description = 'Voicent Backend'
     _inherit = ['connector.backend']
-    _rec_name = 'host'
 
-    host = fields.Char(
-        string='Host',
-        required=True,
-    )
-    port = fields.Integer(
-        string='Port',
-        required=True,
-    )
-    next_call = fields.Datetime(
-        string='Next Call',
-        copy=False,
-    )
+    name = fields.Char(string='Name', required=True)
+    host = fields.Char(string='Host', default='localhost', required=True)
+    port = fields.Integer(string='Port', default='8155', required=True)
+    callerid = fields.Char(string='Caller ID', required=True)
+    line = fields.Integer(string='Number of lines', required=True)
+    next_call = fields.Datetime(string='Next Call', copy=False)
     call_line_ids = fields.One2many(
         string='Call Lines',
         comodel_name='backend.voicent.call.line',
-        inverse_name='backend_id',
-    )
+        inverse_name='backend_id')
     time_line_ids = fields.One2many(
         string='Call Times',
         comodel_name='backend.voicent.time.line',
-        inverse_name='backend_id',
-    )
-    is_active = fields.Boolean('Is Active')
+        inverse_name='backend_id')
+    active = fields.Boolean('Active', default=True)
 
     @api.model
-    def _run_check_the_voicent_status(self):
-        ''' This method is called from a cron job. '''
+    def _run_update_next_call(self):
+        """ This method is called from a cron job. """
 
         cr_time_list = []
-        is_next_day = False
-        backend_voicent_rec = self.search([('is_active', '=', True)])
-        for backend_voicent in backend_voicent_rec:
+        backends = self.search([('active', '=', True)])
+        for backend in backends:
             current_dt = datetime.now(timezone('UTC'))
             user_tz = timezone(
                 self.env.context.get('tz') or self.env.user.tz or 'UTC')
             dt_value = current_dt.astimezone(user_tz)
-            convt_dt_strf = dt_value.strftime(
-                DEFAULT_SERVER_DATETIME_FORMAT)
+            convt_dt_strf = dt_value.strftime(DEFAULT_SERVER_DATETIME_FORMAT)
             convt_dt = datetime.strptime(
                 convt_dt_strf,
                 DEFAULT_SERVER_DATETIME_FORMAT)
             current_time = convt_dt.strftime("%H:%M")
-            for time_line_rec in backend_voicent.time_line_ids:
+            for time_line_rec in backend.time_line_ids:
                 hours, minutes = divmod(abs(time_line_rec.time) * 60, 60)
                 minutes = round(minutes)
                 if minutes == 60:
@@ -67,64 +55,25 @@ class BackendVoicent(models.Model):
                 line_time = '%02d:%02d' % (hours, minutes)
                 cr_time_list.append(line_time)
             cr_time_list = sorted(cr_time_list)
-            next_call = datetime.now()
-            for each_time_entry in cr_time_list:
-                if each_time_entry > current_time and not is_next_day:
+            next_call = False
+            for time_entry in cr_time_list:
+                if time_entry > current_time:
                     next_call = datetime.now().replace(
-                        hour=int(each_time_entry.split(':')[0]),
-                        minute=int(each_time_entry.split(':')[1]))
-                    is_next_day = True
-            if cr_time_list and not is_next_day:
+                        hour=int(time_entry.split(':')[0]),
+                        minute=int(time_entry.split(':')[1]),
+                        second=0)
+                    break
+            if not next_call:
                 next_call = datetime.now().replace(
                     hour=int(cr_time_list[0].split(':')[0]),
-                    minute=int(cr_time_list[0].split(':')[1])) + timedelta(
-                    days=1)
-            next_call_tz = timezone(self.env.context.get(
-                'tz') or self.env.user.tz).localize(next_call, is_dst=False)
+                    minute=int(cr_time_list[0].split(':')[1]),
+                    second=0) + timedelta(
+                    days=0)
+            next_call_tz = timezone(self.env.context.get('tz') or
+                                    self.env.user.tz).localize(next_call,
+                                                               is_dst=False)
             next_call_utc = next_call_tz.astimezone(timezone('UTC'))
             next_call_utc = datetime.strptime(
                 fields.Datetime.to_string(next_call_utc),
                 DEFAULT_SERVER_DATETIME_FORMAT)
-            backend_voicent.next_call = fields.Datetime.to_string(
-                next_call_utc)
-
-
-class BackendVoicentTimeLine(models.Model):
-    _name = 'backend.voicent.time.line'
-    _description = 'Voicent Backend Time Line'
-
-    name = fields.Char(
-        string='Name',
-        required=True,
-    )
-    time = fields.Float(
-        string='Time',
-        copy=False,
-    )
-    backend_id = fields.Many2one(
-        string='Backend',
-        comodel_name='backend.voicent',
-        ondelete='set null',
-    )
-
-
-class BackendVoicentCallLine(models.Model):
-    _name = 'backend.voicent.call.line'
-    _description = 'Voicent Backend Call Line'
-
-    name = fields.Char(
-        string='Name',
-        required=True,
-    )
-    applies_on = fields.Selection(
-        string='Applies on',
-        selection=[],
-    )
-    voicent_app = fields.Char(
-        string='Voicent App',
-    )
-    backend_id = fields.Many2one(
-        string='Backend',
-        comodel_name='backend.voicent',
-        ondelete='set null',
-    )
+            backend.next_call = fields.Datetime.to_string(next_call_utc)

connector_voicent/models/backend_voicent_call_line.py

@@ -0,0 +1,109 @@
+# Copyright (C) 2019 Open Source Integrators
+# <https://www.opensourceintegrators.com>
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+
+from odoo import fields, models
+
+VOICENT_CONTACT_COLUMNS = [('First Name', 'First Name (Required)'),
+                           ('Last Name', 'Last Name'),
+                           ('Business', 'Business'),
+                           ('Phone', 'Phone (Required)'),
+                           ('Email', 'Email'),
+                           ('Category', 'Category'),
+                           ('Assigned To', 'Assigned To'),
+                           ('Contact Status', 'Contact Status'),
+                           ('Lead Source', 'Lead Source'),
+                           ('Other', 'Other')]
+
+VOICENT_REPLY = [('availableagents', 'Available Agents'),
+                 ('callback', 'Callback'),
+                 ('campid', 'Campaign ID'),
+                 ('campname', 'Campaign Name'),
+                 ('campsize', 'Campaign Size'),
+                 ('connected', 'Connected'),
+                 ('dnc', 'Contact DNC'),
+                 ('nophone', 'Contact No Phone'),
+                 ('disc', 'Disc. Number'),
+                 ('dropped', 'Dropped'),
+                 ('failed', 'Failed'),
+                 ('fax', 'Fax'),
+                 ('info', 'Info'),
+                 ('in', 'Interested'),
+                 ('lines', 'Lines'),
+                 ('linebusy', 'Line Busy'),
+                 ('live', 'Live Answer'),
+                 ('machine', 'Machine Answer'),
+                 ('made', 'Made'),
+                 ('maxlines', 'Max Lines'),
+                 ('noact', 'No Activity'),
+                 ('noanswer', 'No Answer'),
+                 ('notin', 'Not Interested'),
+                 ('notes', 'Notes'),
+                 ('optout', 'Opt Out'),
+                 ('serverr', 'Service Error'),
+                 ('status', 'Status'),
+                 ('totalagents', 'Total Agents'),
+                 ('wit', 'Wit')]
+
+MSGTYPE = [('audio', 'Audio'),
+           ('ivr', 'IVR'),
+           ('survey', 'Survey'),
+           ('template', 'Template'),
+           ('tts', 'Text-To-Speech')]
+
+
+class BackendVoicentCallLine(models.Model):
+    _name = 'backend.voicent.call.line'
+    _description = 'Voicent Backend Call Line'
+
+    name = fields.Char(string='Name', required=True)
+    sequence = fields.Integer(string='Sequence', default=0)
+    applies_on = fields.Selection(string='Applies on', selection=[])
+    msgtype = fields.Selection(MSGTYPE, string='Message Type', required=True)
+    msginfo = fields.Char(string='Message Info')
+    backend_id = fields.Many2one(
+        string='Backend',
+        comodel_name='backend.voicent',
+        ondelete='set null')
+    reply_ids = fields.One2many('backend.voicent.call.line.reply', 'line_id',
+                                string="Replies")
+    contact_ids = fields.One2many('backend.voicent.call.line.contact',
+                                  'line_id',
+                                  string="Contact Info")
+
+
+class BackendVoicentCallLineContact(models.Model):
+    _name = 'backend.voicent.call.line.contact'
+    _description = 'Columns of the CSV file to provide the contact list'
+    _order = 'sequence'
+
+    name = fields.Selection(VOICENT_CONTACT_COLUMNS, string='Voicent Field',
+                            required=True)
+    other = fields.Char(string='Other')
+    sequence = fields.Integer(string='Sequence', default=0)
+    field_domain = fields.Char(string='Odoo Field',
+                               required=True)
+    default_value = fields.Char(string='Default Value', required=True)
+    line_id = fields.Many2one(
+        string='Call Line',
+        comodel_name='backend.voicent.call.line',
+        ondelete='set null')
+
+
+class BackendVoicentCallLineReply(models.Model):
+    _name = 'backend.voicent.call.line.reply'
+    _description = 'Reply to a Voicent Call'
+
+    name = fields.Char(string='Name', required=True)
+    line_id = fields.Many2one(
+        string='Call Line',
+        comodel_name='backend.voicent.call.line',
+        ondelete='set null')
+    reply_field = fields.Selection(VOICENT_REPLY, string="Voicent Reply Field",
+                                   required=True)
+    reply_value = fields.Char(string="Voicent Reply Value", required=True)
+    action_id = fields.Many2one('ir.actions.server', string="Server Action",
+                                required=True,
+                                help="""If the Voicent reply field is equal to
+                                the Voicent reply value, the server action is
+                                executed.""")

connector_voicent/models/backend_voicent_time_line.py

@@ -0,0 +1,18 @@
+# Copyright (C) 2019 Open Source Integrators
+# <https://www.opensourceintegrators.com>
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+
+from odoo import fields, models
+
+
+class BackendVoicentTimeLine(models.Model):
+    _name = 'backend.voicent.time.line'
+    _description = 'Voicent Backend Time Line'
+    _order = 'time'
+
+    name = fields.Char(string='Name', required=True)
+    time = fields.Float(string='Time', copy=False)
+    backend_id = fields.Many2one(
+        string='Backend',
+        comodel_name='backend.voicent',
+        ondelete='set null')

connector_voicent/models/queue_job.py

@@ -1,17 +0,0 @@
-# Copyright (C) 2019 Open Source Integrators
-# <https://www.opensourceintegrators.com>
-# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
-
-from odoo import fields, models
-
-
-class QueueJob(models.Model):
-    """ Job status and result """
-    _inherit = 'queue.job'
-
-    call_line_id = fields.Many2one(
-        'backend.voicent.call.line', 'Call Line',
-    )
-    voicent_campaign = fields.Text(
-        'Campaign ID',
-    )

connector_voicent/models/res_partner.py

@@ -8,6 +8,4 @@ from odoo import fields, models
 class ResPartner(models.Model):
     _inherit = 'res.partner'
 
-    can_call = fields.Boolean(
-        string='Accepts Calls',
-    )
+    can_call = fields.Boolean(string='Accepts Voicent Calls', default=True)

connector_voicent/readme/CONFIGURATION.rst

@@ -0,0 +1,6 @@
+#. Go to Settings > Users & Companies > Users
+#. Select the filter "Inactive Users" only
+#. Select the user "OdooBot"
+#. Click on "Edit"
+#. Go to the tab "Preferences"
+#. Set the timezone

connector_voicent/readme/ROADMAP.rst

@@ -0,0 +1,3 @@
+* On the backend, replace the 'Applies On' selection list with a Many2one to ir.model.fields
+* On the backend call line contact, use the domain widget to select the field
+* Update the voicent library on Pypi with examples/voicent.py

connector_voicent/readme/USAGE.rst

@@ -1,4 +1,6 @@
 #. Go to Connectors > Backends > Voicent Backends
-#. Create a new Voicent Backend with the host and port
+#. Create a new Voicent Backend with the host, port, the caller ID and the number of lines
 #. Create Call Lines to determine when (which stage in the process) calls are added to the queue
+#. Create Contact Info to create the structure of the CSV file to send to Voicent
+#. Create Replies to determine what to do based on the replies (see example below)
 #. Create Time Line to determine when (what time) calls are made

connector_voicent/security/ir.model.access.csv

@@ -1,4 +1,6 @@
 id,name,model_id:id,group_id:id,perm_read,perm_write,perm_create,perm_unlink
-access_backend_voicent,access_backend_voicent,model_backend_voicent,base.group_user,1,1,1,1
-access_backend_voicent_call_line,access_backend_voicent_call_line,model_backend_voicent_call_line,base.group_user,1,1,1,1
-access_backend_voicent_time_line,access_backend_voicent_time_line,model_backend_voicent_time_line,base.group_user,1,1,1,1
+access_backend_voicent,access_backend_voicent,model_backend_voicent,connector.group_connector_manager,1,1,1,1
+access_backend_voicent_call_line,access_backend_voicent_call_line,model_backend_voicent_call_line,connector.group_connector_manager,1,1,1,1
+access_backend_voicent_call_line_reply,access_backend_voicent_call_line_reply,model_backend_voicent_call_line_reply,connector.group_connector_manager,1,1,1,1
+access_backend_voicent_call_line_contact,access_backend_voicent_call_line_contact,model_backend_voicent_call_line_contact,connector.group_connector_manager,1,1,1,1
+access_backend_voicent_time_line,access_backend_voicent_time_line,model_backend_voicent_time_line,connector.group_connector_manager,1,1,1,1

connector_voicent/tests/test_backend_voicent.py

@@ -10,15 +10,18 @@ class TestBackendVoicent(TransactionCase):
     def setUp(self):
         super(TestBackendVoicent, self).setUp()
         self.backend_voicent_model = self.env['backend.voicent']
-
         self.backend_voicent_id = self.backend_voicent_model.create(
-            {'host': 'localhost',
+            {'name': 'Test',
+             'host': 'localhost',
              'port': '8155',
-             'is_active': True,
+             'callerid': '0000000000',
+             'line': '1',
+             'active': True,
              'call_line_ids': [(0, 0,
                                 {'name': 'call 1',
                                  'applies_on': False,
-                                 'voicent_app': 'App'})],
+                                 'msgtype': 'tts',
+                                 'msginfo': 'Hello World!'})],
              'time_line_ids': [(0, 0, {'name': 'Call Time 1',
                                        'time': 10.0}),
                                (0, 0, {'name': 'Call Time 2',
@@ -31,4 +34,4 @@ class TestBackendVoicent(TransactionCase):
 
     def test_run_check_the_voicent_status(self):
         """To call the scheduler method."""
-        self.backend_voicent_id._run_check_the_voicent_status()
+        self.backend_voicent_id._run_update_next_call()

connector_voicent/view/queue_job_view.xml

@@ -1,18 +0,0 @@
-<?xml version="1.0" encoding="utf-8"?>
-<odoo>
-
-    <record id="view_queue_job_form_inherit_voicent" model="ir.ui.view">
-        <field name="name">queue.job.form.inherit.voicent</field>
-        <field name="model">queue.job</field>
-        <field name="inherit_id" ref="queue_job.view_queue_job_form"/>
-        <field name="arch" type="xml">
-            <xpath expr="//group[1]" position="after">
-                <group string="Connector Voicent">
-                    <field name="call_line_id"/>
-                    <field name="voicent_campaign"/>
-                </group>
-            </xpath>
-        </field>
-    </record>
-
-</odoo>

connector_voicent/view/backend_voicent.xml → connector_voicent/views/backend_voicent.xml

@@ -1,15 +1,17 @@
-<?xml version="1.0" encoding="utf-8"?>
 <odoo>
 
     <record id="backend_voicent_tree_view" model="ir.ui.view">
         <field name="name">backend.voicent.tree.view</field>
         <field name="model">backend.voicent</field>
         <field name="arch" type="xml">
-            <tree string="Voicent Backend">
+            <tree string="Voicent Backends">
+                <field name="name"/>
                 <field name="host"/>
                 <field name="port"/>
-                <field name="next_call"/>
-                <field name="is_active"/>
+                <field name="callerid"/>
+                <field name="line"/>
+                <field name="next_call" groups="base.group_no_one"/>
+                <field name="active"/>
             </tree>
         </field>
     </record>
@@ -20,18 +22,33 @@
         <field name="arch" type="xml">
             <form string="Voicent Backend">
                 <sheet>
+                    <div class="oe_button_box" position="inside">
+                        <button name="toggle_active" type="object" class="oe_stat_button" icon="fa-archive">
+                            <field name="active" widget="boolean_button" options="{&quot;terminology&quot;: &quot;archive&quot;}"/>
+                        </button>
+                    </div>
+                    <div class="oe_title">
+                        <h1><field name="name" class="field_name" placeholder="Name of the backend..."/></h1>
+                    </div>
                     <group>
-                        <field name="host"/>
-                        <field name="port"/>
-                        <field name="is_active"/>
+                        <group>
+                            <field name="host"/>
+                            <field name="port"/>
+                        </group>
+                        <group>
+                            <field name="callerid"/>
+                            <field name="line"/>
+                        </group>
                     </group>
                     <notebook>
                         <page string="Call Lines">
                             <field name="call_line_ids">
-                                <tree string="Call Lines" editable="top">
+                                <tree string="Call Lines">
+                                    <field name="sequence" widget="handle"/>
                                     <field name="name"/>
                                     <field name="applies_on"/>
-                                    <field name="voicent_app"/>
+                                    <field name="msgtype"/>
+                                    <field name="msginfo"/>
                                 </tree>
                             </field>
                         </page>
@@ -43,6 +60,14 @@
                                 </tree>
                             </field>
                         </page>
+                        <page string="Debug" groups="base.group_no_one">
+                            <group>
+                                <group id="debug-left">
+                                    <field name="next_call"/>
+                                </group>
+                                <group id="debug-right"/>
+                            </group>
+                        </page>
                     </notebook>
                 </sheet>
             </form>
@@ -56,7 +81,9 @@
             <search string="Voicent Backend">
                 <field name="host"/>
                 <field name="port"/>
-                <field name="is_active"/>
+                <field name="callerid"/>
+                <filter string="Archived" name="inactive"
+                        domain="[('active', '=', False)]"/>
             </search>
         </field>
     </record>

connector_voicent/views/backend_voicent_call_line.xml

@@ -0,0 +1,76 @@
+<odoo>
+
+    <record id="backend_voicent_call_line_tree_view" model="ir.ui.view">
+        <field name="name">backend.voicent.call.line.tree.view</field>
+        <field name="model">backend.voicent.call.line</field>
+        <field name="arch" type="xml">
+            <tree string="Voicent Backend Call Lines">
+                <field name="name"/>
+                <field name="applies_on"/>
+                <field name="msgtype"/>
+                <field name="msginfo"/>
+            </tree>
+        </field>
+    </record>
+
+    <record id="backend_voicent_call_line_form_view" model="ir.ui.view">
+        <field name="name">backend.voicent.call.line.form.view</field>
+        <field name="model">backend.voicent.call.line</field>
+        <field name="arch" type="xml">
+            <form string="Voicent Backend Call Line">
+                <sheet>
+                    <div class="oe_title">
+                        <h1><field name="name" class="field_name" placeholder="Name of the call line..."/></h1>
+                    </div>
+                    <group>
+                        <group id="main-left">
+                            <field name="applies_on"/>
+                            <field name="msgtype"/>
+                            <field name="msginfo"/>
+                        </group>
+                        <group id="main-right">
+                        </group>
+                    </group>
+                    <notebook>
+                        <page string="Contact Info">
+                            <field name="contact_ids">
+                                <tree string="Contacts">
+                                    <field name="sequence" widget="handle"/>
+                                    <field name="name"/>
+                                    <field name="other"/>
+                                    <field name="field_domain"/>
+                                    <field name="default_value"/>
+                                </tree>
+                                <form>
+                                    <field name="name"/>
+                                    <group>
+                                        <group>
+                                            <field name="other"/>
+                                            <field name="field_domain"
+                                                   placeholder="partner_id.name or partner_id.phone"/>
+                                        </group>
+                                        <group>
+                                            <field name="sequence"/>
+                                            <field name="default_value"/>
+                                        </group>
+                                    </group>
+                                </form>
+                            </field>
+                        </page>
+                        <page string="Replies">
+                            <field name="reply_ids">
+                                <tree string="Replies" editable="top">
+                                    <field name="name"/>
+                                    <field name="reply_field" string="If"/>
+                                    <field name="reply_value" string="contains"/>
+                                    <field name="action_id" string="Then, execute"/>
+                                </tree>
+                            </field>
+                        </page>
+                    </notebook>
+                </sheet>
+            </form>
+        </field>
+    </record>
+
+</odoo>

connector_voicent/view/res_partner.xml → connector_voicent/views/res_partner.xml

@@ -1,4 +1,3 @@
-<?xml version="1.0" encoding="utf-8"?>
 <odoo>
 
     <record id="view_res_partner_form" model="ir.ui.view">
@@ -6,11 +5,10 @@
         <field name="model">res.partner</field>
         <field name="inherit_id" ref="base.view_partner_form"/>
         <field name="arch" type="xml">
-            <xpath expr="//h1//field[@name='name']/.." position="after">
-                <group attrs="{'invisible': [('is_company', '=', True)]}">
-                    <field name="can_call"/>
-                </group>
-            </xpath>
+            <field name="user_ids" position="before">
+                <field name="can_call"
+                       attrs="{'invisible': [('is_company', '=', True)]}"/>
+            </field>
         </field>
     </record>