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6 lines
468 B
6 lines
468 B
#. Go to Connectors > Backends > Voicent Backends
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#. Create a new Voicent Backend with the host, port, the caller ID and the number of lines
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#. Create Call Lines to determine when (which stage in the process) calls are added to the queue
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#. Create Contact Info to create the structure of the CSV file to send to Voicent
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#. Create Replies to determine what to do based on the replies (see example below)
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#. Create Time Line to determine when (what time) calls are made
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